Offering a terrace and views of the City Hall, Hotel Pompaelo Urban Spa is located in Pamplona main square, only 200 metres from Pamplona Catedral. Located in an historic building with a medieval tower, all rooms at this hotel are air-conditioned and offer city views. They are equipped with a flat-screen TV, and fitted with a private bathroom with a shower and bidet, with free toiletries and a hairdryer. At the on-site urban spa you can find a sauna, a Turkish bath, an ice fountain, and a wide range of beauty and wellness treatments. Other facilities include the Sky Bar specialized in cocktails, and a gastro-pub where you will be able to find typical pintxos and local tapas. There is a 24-hour front desk at the property. Ideally located for the San Fermin holidays, the ciudadela Park is 800 metres from Hotel Pompaelo Urban Spa, while Public University of Navarra is 2 km from the property. The nearest airport is Pamplona Airport, 5 km from Hotel Pompaelo Urban Spa.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Pamplona, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
4 single beds
or
2 single beds
and
1 large double bed
1 large double bed
1 double bed
or
2 single beds
2 single beds
or
1 large double bed
2 single beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.4
Location
9.7
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Mark
    Australia Australia
    Location was outstanding, room size was good, breakfast was excellent
  • Aida
    Spain Spain
    It's right in the city centre. The staff were really friendly and helpful. The room was as expected.
  • Donal
    Ireland Ireland
    Great location, spotless, comfortable, quiet, well worth the price.

Hotel surroundings

Facilities of Hotel Pompaelo Plaza del Ayuntamiento & Spa
Great facilities! Review score, 8.6

Most popular facilities
  • Parking
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • Landmark view
  • View
Outdoors
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 16.50 per day.
  • Accessible parking
Reception services
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Full body massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French

House rules

Hotel Pompaelo Plaza del Ayuntamiento & Spa takes special requests - add in the next step!

Check-in

From 16:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Pompaelo Plaza del Ayuntamiento & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the parking is closed from 05 until 14 July.

Please note that the spa is not included and must be reserved in advance.

Please note that the spa is open during the following days and hours:

- Monday to Saturday: from 10:00 to 20:00

- Sundays: from 09:30 to 13:30.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property is located within a pedestrian-only zone.

License number: UH000923

FAQs about Hotel Pompaelo Plaza del Ayuntamiento & Spa

  • Room options at Hotel Pompaelo Plaza del Ayuntamiento & Spa include:

    • Twin/Double
    • Family
    • Double
    • Single

  • Hotel Pompaelo Plaza del Ayuntamiento & Spa is 200 yards from the centre of Pamplona. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Pompaelo Plaza del Ayuntamiento & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Pompaelo Plaza del Ayuntamiento & Spa on this page.

  • Hotel Pompaelo Plaza del Ayuntamiento & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beauty Services
    • Fitness/spa locker rooms
    • Facial treatments
    • Waxing services
    • Make up services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Full body massage

  • Check-in at Hotel Pompaelo Plaza del Ayuntamiento & Spa is from 16:00, and check-out is until 12:00.