• City view
  • Swimming Pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium. Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city centre, which is a 10-minute metro ride away via Rubén Darío Metro Station, 200 metres away. It also has easy access to the A-2 and M-30 Motorway.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Meliá Hotels & Resorts
Hotel chain/brand
Meliá Hotels & Resorts

Property highlights

Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.1

Great Food: Meals here are highly recommended

Breakfast info

Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 single bed
or
2 single beds
1 double bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
2 single beds
or
1 double bed
1 extra-large double bed
or
2 single beds
4 single beds
or
2 large double beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.1
Location
9.1
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Carmen
    Romania Romania
    Everything was perfect: location, staff, breakfast, room clean and big.
  • Ricardo
    Germany Germany
    The location of this hotel is very good. You will reach all the touristic attractions by feet. The best area for shopping and they have a delicious breakfast.
  • Ayca
    Turkey Turkey
    Location was very good, a little far from the central area, but very neat and comfy. Breakfast was fantastic, it didn't feel like a hotel breakfast with the nice decor. Bed and bathroom was really good. Most important, we had to work for long...

Hotel surroundings

Restaurants
1 restaurant on site

  • ARADO GROCERY & RESTAURANT
    • Cuisine
      International
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Melia Madrid Serrano
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Public Bath
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Melia Madrid Serrano takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Melia Madrid Serrano accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Melia Madrid Serrano

  • Melia Madrid Serrano has 1 restaurant:

    • ARADO GROCERY & RESTAURANT

  • Room options at Melia Madrid Serrano include:

    • Twin/Double
    • Double
    • Triple
    • Family

  • The prices at Melia Madrid Serrano may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Melia Madrid Serrano is from 15:00, and check-out is until 12:00.

  • Melia Madrid Serrano offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Public Bath
    • Fitness

  • Guests staying at Melia Madrid Serrano can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Melia Madrid Serrano is 1.6 miles from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.