Hyatt Centric Gran Via Madrid is located in the heart of Madrid and features a 24-hour gym, a bar and on-site dining. Gran Via Metro Station is 150 metres away. Free WiFi is offered throughout the property. Each room is stylishly decorated featuring custom designed furniture, city views, functional work areas, 55-inch TV, air conditioning, and heating. The private bathroom comes with free toiletries, bath or shower, and hairdryer. A buffet breakfast is served daily at the property and in the summer months. Hyatt Centric Gran Via Madrid also features a music studio, Ondas, where guests can enjoy a vermouth or gourmet coffee while listening to some foot-tapping tunes or enjoy a light snack. On the first floor you will find Hielo y Carbón, an exclusive grill restaurant, with a wide variety of local meats, as well as an extensive wine list in its wine cellar and different cocktails served in the Gintonería. Finally, Ondas, a bar inspired by a music studio, where guests can enjoy a vermouth or a gourmet coffee, small snacks or a slice of cake to the rhythm of the music. In addition, the hotel offers an extensive room service 24 hours a day, which can be served directly in the comfort of your room. The property has a 24-hour front desk and a concierge service and books and magazines about Madrid are available in the lobby. A 7-minute walk will take you to Puerta del Sol while El Retiro Park is 1.4 km away. Madrid-Barajas Airport is a 45-minute metro ride away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Centric
Hotel chain/brand
Hyatt Centric

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.7

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
and
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
9.7
Free WiFi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Nagavalli
    Malaysia Malaysia
    The breakfast spread is good. The staff are extremely helpful. Service was efficient and quick. The dining area is a bit tight. The rooms are decent size-refurbished. Housekeeping very good. Staff very friendly.
  • Kenny
    United Kingdom United Kingdom
    Everything. Location, room, staff, food & the most glorious roof top bar.
  • Dor
    Israel Israel
    Location is great, the staff are worm welcoming and always helpfull
  • Luiza
    Romania Romania
    It was in the city centre, it was clean and above all , they have really nice employees
  • Raymond
    United Arab Emirates United Arab Emirates
    The Location, Breakfast, The wonderful Staff Sky Bar
  • South
    United Kingdom United Kingdom
    The hotel was clean, staff friendly and helpful. Very good selection/excellent quality for the breakfast buffet. The roof bar was really nice but a little packed.
  • Traveler!
    Oman Oman
    The breakfast was very nice with lots of options and nice fruits. Centrally located with easy access to all areas that you would go to in Madrid. Walking distance to Sol and Malasana with all cafes and pubs. Gran Via and metro station are at the...
  • Nb
    United Kingdom United Kingdom
    Staff were welcoming, friendly and very helpful. Room was very comfortable. Bathroom was spotless!
  • Larry
    Ireland Ireland
    Location excellent city centre, access to metro which is walking distance. It was our first time in madrid and my did we love it... what a city....unbelievable beauty just like the hotel. The staff in all parts of the hotel are a credit to ye. We...
  • Alfonso
    Namibia Namibia
    The staff are very helpful and friendly. Beds are heavenly. A good vibe.

Hotel surroundings

Restaurants
3 restaurants on site

  • Hielo y Carbón
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • El Jardín de Diana
    • Cuisine
      Spanish
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan
  • Ondas
    • Cuisine
      Mediterranean
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Hyatt Centric Gran Via Madrid
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 3 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Refrigerator
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Video
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hyatt Centric Gran Via Madrid takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 300 is required on arrival. That's about £249. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 50 per child, per night
Cot upon request
Free
3 - 12 years
Extra bed upon request
€ 50 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that the property reserves the right to pre-authorise credit cards prior to arrival.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hyatt Centric Gran Via Madrid

  • Guests staying at Hyatt Centric Gran Via Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Buffet

  • Hyatt Centric Gran Via Madrid offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness

  • Hyatt Centric Gran Via Madrid has 3 restaurants:

    • Hielo y Carbón
    • El Jardín de Diana
    • Ondas

  • Hyatt Centric Gran Via Madrid is 450 yards from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hyatt Centric Gran Via Madrid may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hyatt Centric Gran Via Madrid is from 15:00, and check-out is until 12:00.

  • Room options at Hyatt Centric Gran Via Madrid include:

    • Triple
    • Double
    • Suite