Located in the Salamanca district of Madrid, Hotel Serrano is 1312 feet from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning. Hotel Serrano is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the center by bus. A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.5

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
or
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.4
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
9.5
Free Wifi
7.8
Select topics to read reviews:

Guests who stayed here loved

  • Jose
    United States of America United States of America
    I thought it was a beautiful hotel and right in town. The breakfast had a nice variety and I also like the view from my room. It was a very pleasant experience.
  • Lucia
    Spain Spain
    The location was really perfect, in the right spot for high end shops and really nice cafes. Staff was really helpful, helped me check in early with no problem. The room and bathroom are HUGE, which is always a plus. The price for a night I...
  • Wewanderwhenwecan
    Germany Germany
    Lovely twin room with very nice bathroom. Nice to have a door separating the bedroom from the emergency exit light! Good WiFi. Refrigerator in room. Perfect location for the Madrid Marathon -- we lined up for the race literally in front of the...

Hotel area info

Amenities of Hotel Serrano
Great facilities! Review score, 8.4

Most popular amenities
  • Parking
  • Free Wifi
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Bar
  • Laundry
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe
    General
    • Shared lounge/TV area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof
    • Car rental
    • Elevator
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Languages Spoken
    • English
    • Spanish
    • Italian
    • Polish

    House rules
    Hotel Serrano takes special requests – add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel Serrano

    • Room options at Hotel Serrano include:

      • Single
      • Twin/Double

    • Check-in at Hotel Serrano is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at Hotel Serrano may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Serrano offers the following activities/services (charges may apply):

      • Hotel Serrano is 1.3 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

      • Guests staying at Hotel Serrano can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

        Breakfast option(s) include:

        • Buffet