H10 Puerta de Alcalá is within 328 feet from Madrid's Retiro Park and Principe de Vergara Metro Station. Its stylish rooms feature wooden flooring, mini-bar and pillow menu. Each room at this hotel is equipped with air conditioning, free WiFi and TV. Amenities are included in the modern bathrooms. The H10 Puerta de Alcalá features a restaurant and buffet style breakfast. Guests can enjoy a drink at the garden lounge-bar. There are also various restaurants and tapas bars within a 5-minute walk. This H10 hotel is a 15-minute walk from the Puerta de Alcalá Gate and Plaza Cibeles. It is a short walk from the Sports Palace and Alcala New Theater. The Prado Museum is less than 0.9 mi away and the historic city center is a 10-minute Metro ride away. Serrano Shopping Center is a 20-minute walk away. Barajas Airport can be reached in 20 minutes by metro.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

H10 Hotels
Hotel chain/brand
H10 Hotels

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 king bed
1 sofa bed
and
1 queen bed
1 full bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.1
Location
9.4
Free Wifi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Camila
    Colombia Colombia
    Location is, by far, the best. Close to el Retiro but still in a quiet area in Salamanca / Goya which is in my opinion, one of the best neighborhoods in Madrid near downtown. The interior design of the lobby and bar is really nice and our room had...
  • D
    Diana
    United States of America United States of America
    Excellent service, love the hotel and really good location
  • Helen
    United Kingdom United Kingdom
    Location central close to park and walkable to shops cafes etc Comfortable beds and room Great view from the rooftop bar

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Spanish
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of H10 Puerta de Alcalá
Great facilities! Review score, 8.6

Most popular amenities
  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Private Bathroom
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Bar crawls
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 31 per day.
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Plunge pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Solarium
Languages Spoken
  • English
  • Spanish
  • French

House rules
H10 Puerta de Alcalá takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 2 are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
€ 35 per person, per night

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print
Must-know information for guests at this property

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorize cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about H10 Puerta de Alcalá

  • H10 Puerta de Alcalá offers the following activities/services (charges may apply):

    • Solarium
    • Bar crawls
    • Swimming pool

  • Guests staying at H10 Puerta de Alcalá can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • H10 Puerta de Alcalá has 1 restaurant:

    • Restaurant #1

  • The prices at H10 Puerta de Alcalá may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at H10 Puerta de Alcalá is from 2:00 PM, and check-out is until 12:00 PM.

  • H10 Puerta de Alcalá is 1.2 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at H10 Puerta de Alcalá include:

    • Double
    • Twin/Double
    • Family
    • Quad