Reliable info:
Guests say the description and photos for this property are accurate.

Located within 400 metres of Puerto del Carmen Beach and 1.4 km of Playa de los Pocillos, Grupotel Cinco Plazas provides rooms with air conditioning and a private bathroom in Puerto del Carmen. Featuring a 24-hour front desk, this property also provides guests with a children's playground. Free WiFi is available throughout the property, as well as a terrace and a restaurant. The property also offers accommodation for disabled guests. The accommodation comes with a flat-screen TV and a private bathroom with shower and a hair dryer, while the kitchen features a microwave, a toaster and a fridge. All units include a plunge pool featuring pool views. The units will provide guests with a wardrobe and a kettle. There is a snack bar, and packed lunches are also available. A car rental service is available at the apartment. Playa Chica is 1.9 km from Grupotel Cinco Plazas, while Rancho Texas Park is 2 km away. Lanzarote Airport is 5 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grupotel
Hotel chain/brand
Grupotel

Property highlights

Situated in the best rated area in Puerto del Carmen, this property has an excellent location score of 9.0


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
2 single beds
2 single beds
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.5
Comfort
8.5
Value for money
8.5
Location
9.0
Free WiFi
7.5
Select topics to read reviews:

Guests who stayed here loved

  • E
    Eithne
    Ireland Ireland
    Staff excellent bed was a double which was way better than 2 singles pushed together. And very comfortable.
  • Pearse
    Ireland Ireland
    Great complex right off the strip and so handy! It was the midterm break in October so there were a lot of kids but a great vibe about the place. We got a free upgrade so can't fault the service.
  • Russell
    United Kingdom United Kingdom
    location middle of strip so was ideal for all tastes
  • Catherine
    Ireland Ireland
    Delighted with room. Extra outside space was a lovely surprise. Like the new changes being done here. Man at counter was very polite and smiley
  • Mary
    Ireland Ireland
    Super clean Towels replaced several times Apt perfect Pool area spotless No sun bed war
  • Michelle
    Ireland Ireland
    rooms were very spacious & very clean. Only a short walk to the beach.
  • Siobhan
    Ireland Ireland
    Two pools, perfect location for beach and chilling.
  • L
    Lorna
    Ireland Ireland
    Everything was brilliant at Cinco Plaza. Any queries we had were dealt with immediately, staff were very friendly. Apartments were spotless and cleaned regularly. The daytime entertainment was great and Michael was brilliant with the kids.
  • Niamh
    Ireland Ireland
    couldn't fault this complex , from the moment we stepped into it. As for the staff and the efficiency it was exceptional. Apartments were cleaned every day by friendly staff who went above and beyond to make our stay the best .
  • Lorraine
    Ireland Ireland
    The location was excellent. The apartment complex had everything we needed. Pool entertainment mon-fri. The apartment was spacious for 2 adults and 1 toddler.

Quality rating

This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • do you have any adapted rooms available from 18th of Sept to 7th of October

    Hello. I inform you that I cannot give you that information. We have adapted apartments, Greetings.
    Answered on 17 January 2024
  • Hi there, Hoping to book for late November/December. Is pool heated in winter months, please. Is it permitted to put sunbeds on balcony ( because of C..

    Good afternoon, thank you for contact with us. We only have one pool heated in the winter.
    Answered on 29 June 2021
  • Hi there are u open in august and what are the restrictions in place coz of the COVID 19 as my TUI are taking bookings to ur apartments thanks

    Measures related to greater social distance (fewer hammocks in the solarium and tables in the restaurant). Try to avoid customer concentrations.
    Answered on 29 July 2020
  • Can a cot be provided?

    Hello, good afternoon YES free of charge Best regards. The Reception Team
    Answered on 15 July 2022
  • is the hotel bar open in the evenings, and is there evening entertainment..👍👍

    Hello good morning the bar is open from 09:00 to 23:00 and the animation is from Monday to Friday from 14:00 p.m. to 22:00 Best regards. The Reception Team
    Answered on 13 July 2022
  • Hi. Have you got a heated pool?

    Dear customer, Yes, we have one. Best Regards
    Answered on 18 February 2023
  • Still looking?

Managed by Nordotel

Company review score: 9.1Based on 96,927 reviews from 47 properties
47 managed properties

Property information

The Cinco Plazas Apartments are located in Puerto del Carmen, just 350 metres from the beach, and have well-equipped studios and apartments with a pool view. Recommended for families, couples and groups, the resort has a restaurant, bars, salty pools and leisure areas suitable for all ages.

Languages spoken

English,Spanish

Property surroundings

Restaurants
1 restaurant on site

  • Restaurante Cinco Plazas
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of Grupotel Cinco Plazas
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Terrace
  • Garden
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Hairdryer
  • Shower
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Private entrance
Accessibility
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Common areas
  • Games room
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
Food & Drink
  • Kid meals
    Additional charge
  • Snack bar
  • Packed lunches
  • Bar
Activities
  • Golf course (within 3 km)
    Additional charge
Services & Extras
  • Wake-up service
Transport
  • Car hire
Reception services
  • ATM/cash machine on site
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Entertainment staff
  • Children's playground
Business facilities
  • Fax/photocopying
Shops
  • Minimarket on site
Miscellaneous
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Grupotel Cinco Plazas takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Formal dress is required for dinner. Men must wear long pants and a long-sleeved shirt to gain access to the restaurant.

Reservations of more than 5 rooms may be subject to special conditions and additional supplements

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Grupotel Cinco Plazas

  • Yes, Grupotel Cinco Plazas is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grupotel Cinco Plazas is 0.8 miles from the centre of Puerto del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grupotel Cinco Plazas may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 400 yards from Grupotel Cinco Plazas. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Grupotel Cinco Plazas (subject to availability). These can accommodate:

    • 1 guest
    • 2 guests
    • 3 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Grupotel Cinco Plazas offers the following activities / services (charges may apply):

    • Children's playground
    • Games room
    • Golf course (within 3 km)
    • Solarium
    • Entertainment staff
    • Swimming Pool

  • Grupotel Cinco Plazas has 1 restaurant:

    • Restaurante Cinco Plazas

  • Check-in at Grupotel Cinco Plazas is from 15:00, and check-out is until 11:00.

  • You can choose from a number of accommodation options at Grupotel Cinco Plazas (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.