Crisol Vía Castellana is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers. This modern hotel features rooms with satellite TV and free Wi-Fi throughout. Crisol Vía Castellana’s air-conditioned rooms are spacious and offer simple, attractive décor. Each has a minibar and safe. This hotel is a 20-minute walk from Real Madrid CF's Santiago Bernabéu Stadium and just under half a mile from Chamartín Train Station, where there are frequent trains to the center of Madrid, 10 minutes away. Barajas Airport can be reached in 15 minutes by car.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crisol
Hotel chain/brand
Crisol

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 full beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.7
Comfort
8.6
Value for money
8.0
Location
8.8
Free Wifi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Charlys
    United States of America United States of America
    The staff was helpful and polite . The check in was seamless. The proximity to public transportation was excellent. There is a variety of restaurants within walking distance. The breakfast buffet was great.
  • Jean
    Malta Malta
    Room is as advertised. Really appreciated the normal wooden doors for the bathroom instead of the typical annoying glass doors we got in other hotels. Right next to bus and underground line so easy enough to navigate and reach Madrid's center....
  • Eva
    Spain Spain
    I like the hotel lobby, and the staff, spotless and smell good. Very close to train station Chamartin, Metro and bus. Around the corner of a museum, and restaurants nearby. Good views from the top floors. LOVED amenities in the bathroom, plenty of...

Hotel area info

Amenities of Crisol Vía Castellana
Great facilities! Review score, 8.2

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Heating
  • Laundry
  • Daily housekeeping
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 21 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish

House rules
Crisol Vía Castellana takes special requests – add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 50 is required on arrival. That's about £41. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 60 per child, per night
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
€ 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crisol Vía Castellana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of € 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Crisol Vía Castellana

  • Crisol Vía Castellana offers the following activities/services (charges may apply):

    • Guests staying at Crisol Vía Castellana can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Crisol Vía Castellana is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Crisol Vía Castellana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Crisol Vía Castellana is 3.1 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Crisol Vía Castellana include:

      • Twin/Double
      • Family
      • Double
      • Triple