In accordance with the provisions of Royal Decree 933/2021, of October 26, of the Government of Spain, which establishes the obligations of documentary registration and information in lodging activities, by virtue of the principle of protection of the public security and citizen security, we inform you that it is the obligation of all guests to provide the personal data required by current regulations as well as to sign the traveler's parts (all those over 14 years of age; with respect to those under 14 years of age, their parents or legal guardians must provide the data); as well as show their passport or identification at the entrance to the accommodation. In case of refusal, by virtue of the right of admission, entry may be denied.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Balcony Spacious 2BR Historic Centre Arucas in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Quiet hours are between 22:00:00 and 08:00:00.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

If you cause damage to the property during your stay, you could be asked to pay up to € 500 after check-out, according to this property's Damage Policy.

License number: 2018, 11006