Online request of identity documents and passports before the stay, it is done by scanning the identity document by a Web, for the verification of the data.

It is forbidden, under any circumstances, the access to the apartment of any person not included in the reservation.

Accessing more people than those established in the reservation will be penalized according to the law plus the full deposit for not complying with the regulations of the apartments for tourist purposes.

The keys are collected in a safe in the area of the establishment, the day of arrival and completed the Check-in online, we will send you the final information for collection.

Very Important: You must have CHECK-IN BEFORE 20:30 hrs in order to be verified and we can send you the definitive information for key collection.

*Weekly cleaning and linen change service **Permanent 24-hour customer service by phone.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Apartamento Luna Llena Golf de San Juan de los Terreros in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

If you cause damage to the property during your stay, you could be asked to pay up to € 200 after check-out, according to this property's Damage Policy.

License number: VFT/ AL/ 10926