Quietly located in the hills overlooking Freiburg, this 4-star Superior hotel features a swimming pool, modern rooms and a restaurant with panoramic views. It also offers spa facilities, two clay tennis courts and rental bicycles. The Mercure Hotel Panorama Freiburg offers air-conditioned rooms with satellite TV and a balcony or terrace, complete with outdoor furniture and blinds. The Chez Eric restaurant serves Mediterranean specialities, including fresh fish and seafood dishes. Drinks can be enjoyed on the summer terrace, overlooking the rooftops of Freiburg. Guests can use the Mercure Freiburg’s rental bicycles for a fee to explore the Black Forest countryside, or enjoy free use of the sauna and pool. The hotel is just a 15-minute walk from Freiburg Botanical Gardens and 2 km from Freiburg-Herden Train Station. Free on-site parking is provided. Dear guests, because of a fire on the building's technical systems, we have temporarily closed the accommodation. All employees are fully occupied. They are working hard to be able to open our gates again.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.9
Comfort
8.8
Value for money
8.1
Location
9.2
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Petra
    United States of America United States of America
    The staff was amazing, very friendly and kind. Helpful. beautiful view from everywhere in the building. Rooms were clean and comfy.
  • Michael
    Israel Israel
    Nice and helpful staff. clean. good location - not in the city center. The calm nature outside
  • Anna
    Israel Israel
    The locals awesome, in the forest, the spa is superb with the mind blowing views

Hotel area info

Restaurants
1 Restaurant On Site

  • Panorama Restaurant
    • Cuisine
      French • Mediterranean • Seafood • Local
    • Dietary options
      Vegetarian • Vegan

Amenities of Mercure Hotel Panorama Freiburg
Great facilities! Review score, 8.4

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Spa
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
  • Tennis equipment
  • Cycling
  • Hiking
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Spa
  • Sauna
Languages Spoken
  • German
  • English

House rules
Mercure Hotel Panorama Freiburg takes special requests – add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
€ 30 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
€ 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.