Get the celebrity treatment with world-class service at Carlsbad Plaza Medical Spa & Wellness hotel

The Carlsbad Plaza is a luxury Medical Spa & Wellness hotel located in the quiet ambience of the spa zone of Karlovy Vary. The renowned Spring Colonnade is 600 meters away. All rooms feature garden view or a view of the quiet town spa zone. The Carlsbad Plaza Medical Spa & Wellness hotel features a 3500 m² medical and wellness area with an indoor pool, whirlpool, 7 different saunas, anatomically shaped massage pool and relaxation zone. The unique treatment concept takes advantage of traditional procedures as well as of natural thermal mineral water treatments. More than 250 types of treatments are available at the Medical Spa Center, including the unique concept of medical spa treatment provided in the absolute privacy of the Medical Spa Suites or the Medical Majestic Suite. A team of doctors is available at the Carlsbad Clinic. The Carlsbad Plaza offers the whole-body cryotherapy, cosmetic procedures at the Beauty Lounge, as well as different kinds of classic and Thai massages. There are 2 onsite restaurants offering international cuisine. The onsite bar features live music. Pilsen is 81 km from the hotel, while Prague is 120 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Karlovy Vary, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
8.3
Location
9.3
Free WiFi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • David
    Germany Germany
    Beautiful hotel with a nice spa, excellent service and in a perfect location!
  • Stefan
    Germany Germany
    (1) Probably one of the best value for money places in Karlovy Vary if you want to enjoy a certain high level. Not right in the center and a short 15-minute walk away. The facilities are great, as described in the brochure and on the website. (2)...
  • Ezzat
    Kuwait Kuwait
    Staff (mainly the physician)are very friendly ,helpfull
  • Lenka
    Denmark Denmark
    Beautiful location, attentive staff, great facilities. Amazing attention to detail.
  • Niki
    Austria Austria
    The staff were absolutely amazing!! I haven’t come across such good customer in quite a while! The facilities were great (the wellness/ spa area), and the selection of available treatments was good. The (single) room was spacious and clean, with a...
  • Derek
    Germany Germany
    my wife and I went for a relaxing weekend and was very satisfied. The breakfast was terrific each morning with plenty of choices and very tasty. Our room was great with plenty of space and it was a nice touch to have fresh fruit and water...
  • Mark
    United Kingdom United Kingdom
    The staff were all very friendly and accommodating. Breakfast was varied and very tasty. Very nice clean room and we were given a new year's eve gift which was a very nice extra.
  • Haluk
    Turkey Turkey
    Perfect hotel. There ahould be a la carte restaurant but instead they have room service
  • Moustafa
    Saudi Arabia Saudi Arabia
    The staff at the reception and the medical were very pleasant and very helpful
  • William
    Canada Canada
    Room was nice. Location great. Breakfast was amazing!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I want a program to help me lose weight. I want a full board for me and my 2 kids. We’re gonna be staying with you from 16-23 August 2022.

    Dear sirs, we do provide a weight loss program, but a minimal lenght of stay is a 14 nights. You can book a diet full board which could help you to lo..
    Answered on 6 August 2022
  • What is the additional cost per night for 1 small dog?

    Dear, dog cost € 50/night. Best regards Martina
    Answered on 14 July 2022
  • Hei! Is your big pool with thermal mineral water?

    Dear potential guest. Unfortunately, our swimming pool is without a thermal water. Lucie, Reservation Manager
    Answered on 25 August 2021
  • Are the rooms include with medical treatment?

    Dear potential guest, it is possible to book a room with medical treatment included or just a room with board. All the mentioned options you can find ..
    Answered on 21 September 2021
  • Dear Sir/Madam! Could you advise what is the medical treatment for the 7 days stay and more available?Do you carry gas injections?Thanks.

    Dear Sirs, The 7-day stay includes 18 treatments per week per person. We also offer gas injections. Jana
    Answered on 22 July 2022
  • Hello , I am interested to see your medical packages for 2 July 16/17 for a week or 10 days If u can pls send me details will be great Thank uv

    Dear Sir, I would like to apologize, we are currently closed. We still do not know the date of opening. Thank you for understanding. Kind regards, Len..
    Answered on 16 May 2021
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Hotel surroundings

Restaurants
2 restaurants on site

  • Sorrento Grand Buffet
    • Cuisine
      French • International
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian
  • #ID Bar & Restaurant
    • Cuisine
      International
    • Ambiance
      Modern

Facilities of Carlsbad Plaza Medical Spa & Wellness hotel
Great facilities! Review score, 9.1

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Private parking
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Temporary art galleries
  • Nightclub/DJ
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 25 per day.
  • Valet parking
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Plunge pool
  • Pool/beach towels
  • Pool bar
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Hot spring bath
    Additional charge
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Czech
  • German
  • English
  • Russian

House rules
Carlsbad Plaza Medical Spa & Wellness hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 300 is required on arrival. That's about £251. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 - 11 years
Extra bed upon request
€ 80 per child, per night
12 - 16 years
Extra bed upon request
€ 115 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print
Need-to-know information for guests at this property

A credit card is needed upon check-in for confirmation purposes.

Pets are not allowed in the hotel's restaurants and spa areas.

Please note that children under the age of 12 years may use the Wellnessland until 5pm in a company of an adult.

Please note that at the hotel restaurant Sorrento, smart casual dress code is required.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Carlsbad Plaza Medical Spa & Wellness hotel

  • Check-in at Carlsbad Plaza Medical Spa & Wellness hotel is from 15:00, and check-out is until 12:00.

  • Guests staying at Carlsbad Plaza Medical Spa & Wellness hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Carlsbad Plaza Medical Spa & Wellness hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Golf course (within 3 km)
    • Live music/performance
    • Bicycle rental
    • Fitness/spa locker rooms
    • Beauty Services
    • Public Bath
    • Facial treatments
    • Temporary art galleries
    • Waxing services
    • Swimming Pool
    • Make up services
    • Hot spring bath
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Fitness
    • Nightclub/DJ

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Carlsbad Plaza Medical Spa & Wellness hotel on this page.

  • Carlsbad Plaza Medical Spa & Wellness hotel has 2 restaurants:

    • #ID Bar & Restaurant
    • Sorrento Grand Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Carlsbad Plaza Medical Spa & Wellness hotel include:

    • Double
    • Twin/Double
    • Suite
    • Single

  • Carlsbad Plaza Medical Spa & Wellness hotel is 550 yards from the centre of Karlovy Vary. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Carlsbad Plaza Medical Spa & Wellness hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.