Situated in Aquitania, 20 km from Tota Lake, Hotel Refugio Santa Ines features accommodation with a garden, free private parking, a terrace and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the bar. At the hotel, rooms are equipped with a wardrobe, a TV, a private bathroom, bed linen and towels. An American breakfast is available each morning at Hotel Refugio Santa Ines. Guests at the accommodation will be able to enjoy activities in and around Aquitania, like hiking. Manoa Theme Park is 46 km from Hotel Refugio Santa Ines. Juan José Rondón Airport is 60 km from the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Breakfast info

American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 single bed
and
1 double bed
1 single bed
and
1 double bed
or
2 single beds
and
1 double bed
Bedroom 1:
1 single bed
and
1 double bed
Bedroom 2:
1 single bed
and
1 double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.6
Comfort
9.4
Value for money
9.1
Location
9.6
Free WiFi
9.3
High score for Aquitania
Select topics to read reviews:

Guests who stayed here loved

  • Juan
    Colombia Colombia
    I really liked the location, the lake and the views are amazing!! The hotel staff was also really helpful and kind.
  • Natalia
    Colombia Colombia
    Todo, la vista el hotel es muy lindo la habitación muy grande y cómoda.
  • Brigitte
    France France
    Todo fui perfecto La habitacion El desayuno El personal muy professional La Cena
  • Yurely
    Colombia Colombia
    Las fotos se quedan cortas para lo precioso que es,un sitio mágico , perfecto para descansar, lo amé .
  • Rodriguez
    Colombia Colombia
    las habitaciones, la limpieza la amabilidad de su personal excelente servicio
  • Martha
    Colombia Colombia
    En general, las instalaciones del hotel, la vista al lago desde la habitación, la ducha del baño, deliciosa, fuerte, abundante agua. La amabilidad y atención de los que allí trabajan, especialmente de César,un chico muy joven pero excelente...
  • Diana
    Colombia Colombia
    Las instalaciones, es hermoso con la vista al lago y la amabilidad de las personas.
  • Claudia
    Colombia Colombia
    El personal es maravilloso! Andrés, Jennifer y Cesar son demasiado comprometidos y su servicio es espectacular!
  • Johanna
    Colombia Colombia
    Muy delicioso el desayuno, las personas que trabajan allá son muy amables
  • Mauricio
    Colombia Colombia
    Maravillosa vista al lago desde la habitación. Personal muy amable

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Dairy-free

Facilities of Hotel Refugio Santa Ines
Great facilities! Review score, 9.3

Most popular facilities
  • Free parking
  • Room service
  • Restaurant
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Lake view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Water sport facilities on site
    Additional charge
  • Hiking
    Off-site
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Tour desk
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • 24-hour security
    General
    • Non-smoking throughout
    • Packed lunches
    • Family rooms
    • Non-smoking rooms
    • Room service
    Languages spoken
    • Spanish

    House rules
    Hotel Refugio Santa Ines takes special requests - add in the next step!

    Check-in
    From 15:00 to 20:00
    Check-out
    From 08:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may be applicable.
    Accepted payment methods
    American ExpressVisaMaestroCash
    Parties
    Parties/events are not allowed

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    License number: 48523

    FAQs about Hotel Refugio Santa Ines

    • Room options at Hotel Refugio Santa Ines include:

      • Double
      • Triple
      • Family
      • Bungalow

    • Guests staying at Hotel Refugio Santa Ines can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

      Breakfast option(s) include:

      • American

    • The prices at Hotel Refugio Santa Ines may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Refugio Santa Ines is from 15:00, and check-out is until 12:00.

    • Hotel Refugio Santa Ines has 1 restaurant:

      • Restaurante #1

    • Hotel Refugio Santa Ines is 2 miles from the centre of Aquitania. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Refugio Santa Ines offers the following activities / services (charges may apply):

      • Hiking
      • Water sport facilities on site