Featuring a garden, a restaurant and a sauna, Hotel Palmera Real offers free Wi-Fi and Continental breakfast in Bucaramanga. The Palonegro international airport is a 25-minute drive from the property, which is set within the bus terminal. Providing a tranquil environment, the rooms in Hotel Palmera Real feature private bathrooms, minibars and air conditioning. Guests at Hotel Palmera Real can relax in the on-site Turkish bath. 24-hour front desk assistance and room service are provided. Hotel Palmera Real is 10 km from Cacique shopping centre and a 5-minute drive from Cenfer convention centre.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

American

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 single bed
or
1 double bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.4
Location
8.7
Free WiFi
7.3
Select topics to read reviews:

Guests who stayed here loved

  • Stephen
    United Kingdom United Kingdom
    Located above the bus terminal, easy to find. Warm welcome from helpful staff, who stored our bags after check out. Room was spacious, shower was warm. Can’t complain.
  • Kai
    Finland Finland
    Excellent option for an early morning bus, as the hotel is attached to the bus terminal.
  • Renzo&sabine
    Namibia Namibia
    Spent the night as a stopover. The hotel is right next to the terminal which is super ideal for onward journeys. The rooms is spacious and clean.
  • Laura
    United Kingdom United Kingdom
    unbeatable location, lovely staff, amazing value for money, very generous check in/out times
  • Abigail
    United Kingdom United Kingdom
    Convenient location, nice room, very efficient staff!
  • Pierpaolo
    Italy Italy
    La camera era super pulita come poche volte mi è capitato, e il letto comodissimo!.. l'albergo è uno di quelli in cui si sosta di passaggio e non certo per lunghi soggiorni, e quindi per una notte o due è ottimo. Il rapporto col prezzo è inoltre...
  • Catherine
    Australia Australia
    Such a convenient location right at the bus station. Perfect for an overnight transit stay. Staff were very helpful and friendly.
  • Toloza
    Colombia Colombia
    El staff es supremamente amable, nos ayudó en todo
  • Alba
    Colombia Colombia
    En general es acogedor. La atención en Restaurante es buena
  • Paula
    Colombia Colombia
    Las instalaciones son muy cómodas, el personal es muy amable y dispuesto a ayudar en todo, La zona es muy segura por que está al lado del terminal, tienes cajeros y tiendas cerca

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Palmera Real
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Hotel Palmera Real
Great facilities! Review score, 8.4

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Children's playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Braille
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Sun umbrellas
  • Hot tub/Jacuzzi
  • Sauna
Languages spoken
  • Spanish

House rules
Hotel Palmera Real takes special requests - add in the next step!

Check-in
From 15:00 to 17:00
Check-out
From 13:00 to 13:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Need-to-know information for guests at this property

License number: 7970

FAQs about Hotel Palmera Real

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Palmera Real on this page.

  • Hotel Palmera Real offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Children's playground

  • Yes, Hotel Palmera Real is popular with guests booking family stays.

  • Room options at Hotel Palmera Real include:

    • Double
    • Single
    • Bungalow
    • Suite

  • Hotel Palmera Real is 1.8 miles from the centre of Bucaramanga. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Palmera Real may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Palmera Real is from 15:00, and check-out is until 13:30.

  • Hotel Palmera Real has 1 restaurant:

    • Restaurante Palmera Real

  • Guests staying at Hotel Palmera Real can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • American
    • À la carte