Located in Cartagena de Indias and with San Felipe de Barajas Castle reachable within 1.9 miles, Neos Hotel Cartagena provides express check-in and check-out, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. The property is around 2.6 miles from Steps of La Popa Mount, 2.7 miles from Cartagena's Walls and 3 miles from Palace of the Inquisition. The property has room service, a 24-hour front desk and currency exchange for guests. Guest rooms in the hotel are equipped with a TV. Bolivar Park is 3.1 miles from Neos Hotel Cartagena, while Cartagena's Gold Museum is 3.1 miles away. The nearest airport is Rafael Núñez International Airport, 2.5 miles from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 full bed
and
2 bunk beds
1 twin bed
or
1 full bed
1 twin bed
and
1 full bed
1 full bed
and
4 bunk beds
1 full bed
and
1 bunk bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.0
Cleanliness
7.4
Comfort
7.2
Value for money
7.6
Location
7.0
Free Wifi
7.7
Low score for Cartagena de Indias
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Hotel area info

Amenities of Neos Hotel Cartagena

Most popular amenities
  • Free Wifi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Room service
  • Terrace
Bathroom
  • Toilet paper
  • Towels
  • Toilet
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Themed dinners
  • Bike tours
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Baby safety gates
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Convenience store on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
      Additional charge
    • Smoke-free property
    • Hypoallergenic room available
    • Packed lunches
    • Family rooms
    • Room service
    Spa
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Beauty services
    • Open-air bath
    • Massage
      Additional charge
    • Solarium
    Languages Spoken
    • English
    • Spanish
    • Italian

    House rules

    Neos Hotel Cartagena takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 12:00 AM

    Check-out

    From 10:30 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    3+ years
    Extra bed upon request
    COP 40,000 per person, per night

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may apply.

    Maestro Visa UnionPay credit card Discover JCB Diners Club American Express Cash Neos Hotel Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

    A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

    Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

    License number: n°98587

    FAQs about Neos Hotel Cartagena

    • Neos Hotel Cartagena offers the following activities/services (charges may apply):

      • Massage
      • Evening entertainment
      • Solarium
      • Hand massage
      • Bike tours
      • Foot massage
      • Beauty services
      • Massage chair
      • Walking tours
      • Neck massage
      • Open-air bath
      • Full-body massage
      • Themed dinners
      • Head massage
      • Back massage

    • Neos Hotel Cartagena is 1.6 miles from the center of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Neos Hotel Cartagena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Neos Hotel Cartagena is from 2:00 PM, and check-out is until 11:00 AM.

    • Room options at Neos Hotel Cartagena include:

      • Double
      • Twin
      • Quad
      • Triple
      • Family