Located in Cartagena de Indias and with San Felipe de Barajas Castle reachable within 3.1 km, Neos Hotel Cartagena provides express check-in and check-out, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. The property is around 4.2 km from Steps of La Popa Mount, 4.3 km from Cartagena's Walls and 4.9 km from Palace of the Inquisition. The accommodation features room service, a 24-hour front desk and currency exchange for guests. Bolivar Park is 5 km from the hotel, while Cartagena's Gold Museum is 5 km away. The nearest airport is Rafael Núñez International Airport, 4 km from Neos Hotel Cartagena.

Distance in property description is calculated using © OpenStreetMap

Property highlights

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
and
2 bunk beds
1 single bed
or
1 double bed
1 single bed
and
1 double bed
1 double bed
and
4 bunk beds
1 single bed
and
1 double bed
1 double bed
and
1 bunk bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.0
Cleanliness
7.4
Comfort
7.2
Value for money
7.6
Location
7.0
Free WiFi
7.7
Low score for Cartagena de Indias
Select topics to read reviews:

Hotel surroundings

Facilities of Neos Hotel Cartagena

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Room service
  • Terrace
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Themed dinner nights
  • Bike tours
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Baby safety gates
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Minimarket on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
      Additional charge
    • Non-smoking throughout
    • Allergy-free room
    • Packed lunches
    • Family rooms
    • Room service
    Wellness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Beauty Services
    • Open-air bath
    • Massage
      Additional charge
    • Solarium
    Languages spoken
    • English
    • Spanish
    • Italian

    House rules

    Neos Hotel Cartagena takes special requests - add in the next step!

    Check-in

    From 14:00 to 00:00

    Check-out

    From 10:30 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    3+ years
    Extra bed upon request
    COP 40,000 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may be applicable.

    Maestro Visa UnionPay credit card Discover JCB Diners Club American Express Cash Neos Hotel Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

    A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

    Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

    License number: n°98587

    FAQs about Neos Hotel Cartagena

    • Neos Hotel Cartagena is 1.6 miles from the centre of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

    • Neos Hotel Cartagena offers the following activities / services (charges may apply):

      • Massage
      • Evening entertainment
      • Solarium
      • Hand massage
      • Bike tours
      • Foot massage
      • Beauty Services
      • Massage chair
      • Walking tours
      • Neck massage
      • Open-air bath
      • Full body massage
      • Themed dinner nights
      • Head massage
      • Back massage

    • Room options at Neos Hotel Cartagena include:

      • Double
      • Twin
      • Quadruple
      • Single
      • Triple
      • Family

    • The prices at Neos Hotel Cartagena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Neos Hotel Cartagena is from 14:00, and check-out is until 11:00.