An outdoor swimming pool, a hot tub and luxurious décor with marble floors and stone pillars can be enjoyed in Cartagena, 2 blocks from the sea. Spa facilities are available and Wi-Fi is free. At Charleston Santa Teresa Cartagena guests can book snorkelling and scuba diving trips. Tours of the bay can also be arranged and San Pedro Claver Church is a 5-minute walk. Chic rooms are equipped with air conditioning, minibars, cable TV and full bathrooms with bathtubs, slippers, free toiletries and bathrobes. Charleston’s on-site restaurant serves international cuisine and a variety of pizzas. Shuttles to Rafael Nuñez Airport ,4.9 km away, can be arranged for a fee.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Cartagena de Indias, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.1
Location
9.6
Free WiFi
8.4
High score for Cartagena de Indias
Select topics to read reviews:

See what guests loved the most:

  • Angus
    United Kingdom United Kingdom
    The hotel is very beautiful, fantastic staff & superb location.
  • Fernando
    Brazil Brazil
    Great location, great pool on the rooftop. Clean room.
  • David
    Ireland Ireland
    An amazingly luxurious experience in a beautiful hotel. Staff were exceptional, particularly Felix and his team on the rooftop. Room was super comfortable. Excellent location right in the middle of the old city.

Hotel surroundings

Restaurants
3 restaurants on site

  • Harry`s Cartagena Restaurante
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • La Terraza
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Cocktail hour
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Plaza Santa Teresa
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

Facilities of Charleston Santa Teresa Cartagena
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 3 restaurants
  • Fitness centre
  • Spa and wellness centre
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Cleaning products
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Walking tours
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPad
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Laptop safe
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Wellness
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Charleston Santa Teresa Cartagena takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
COP 230,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Charleston Santa Teresa Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Charleston Santa Teresa Cartagena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: 4244

FAQs about Charleston Santa Teresa Cartagena

  • Check-in at Charleston Santa Teresa Cartagena is from 15:00, and check-out is until 12:00.

  • Guests staying at Charleston Santa Teresa Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Charleston Santa Teresa Cartagena offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Solarium
    • Live sport events (broadcast)
    • Bike tours
    • Bicycle rental
    • Swimming Pool
    • Beauty Services
    • Walking tours
    • Facial treatments
    • Tour or class about local culture
    • Manicure
    • Pedicure
    • Body treatments
    • Spa facilities
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Fitness classes

  • Charleston Santa Teresa Cartagena is 750 yards from the centre of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Charleston Santa Teresa Cartagena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Charleston Santa Teresa Cartagena include:

    • Double
    • Twin
    • Suite

  • Charleston Santa Teresa Cartagena has 3 restaurants:

    • Plaza Santa Teresa
    • Harry`s Cartagena Restaurante
    • La Terraza

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 0.7 miles from Charleston Santa Teresa Cartagena. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Charleston Santa Teresa Cartagena on this page.