Country Garden Phenix Hotel features a seasonal outdoor swimming pool, fitness centre, a garden and terrace in Zhangjiajie. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The accommodation offers an ATM, a concierge service and organising tours for guests. The units come with air conditioning, a flat-screen TV with cable channels, a fridge, a kettle, a shower, free toiletries and a desk. With a private bathroom equipped with a bath and a hairdryer, rooms at the hotel also provide guests with a mountain view. Guest rooms feature a wardrobe. Guests at Country Garden Phenix Hotel can enjoy a buffet breakfast. Guests at the accommodation will be able to enjoy activities in and around Zhangjiajie, like hiking. Zhangjiajie National Forest Park is 10 km from Country Garden Phenix Hotel, while Huangshi Village is 10 km away. The nearest airport is Zhangjiajie Hehua International Airport, 23 km from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
3 single beds
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Hotel surroundings

Restaurants
2 restaurants on site

  • 布蓝卡西餐厅
    • Cuisine
      Chinese
    • Open for
      Breakfast • Dinner • High tea
    • Ambiance
      Modern
  • 凤凰轩中餐厅
    • Open for
      Lunch • Dinner

Facilities of Country Garden Phenix Hotel

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • 2 restaurants
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Mountain view
  • Pool view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
  • Badminton equipment
    Additional charge
  • Hiking
    Off-site
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • Chinese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Country Garden Phenix Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CNY 300 is required on arrival. That's about GBP 32. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 200 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Country Garden Phenix Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The property offers free pick-up or drop-off service. Please reserve with the hotel at least 24 hours in advance.

There are limited baby cots and extra beds available. Please inform the hotel in advance if you require one.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of CNY 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Country Garden Phenix Hotel

  • Room options at Country Garden Phenix Hotel include:

    • Twin
    • Double
    • Triple

  • The prices at Country Garden Phenix Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Country Garden Phenix Hotel is from 14:00, and check-out is until 12:00.

  • Yes, Country Garden Phenix Hotel is popular with guests booking family stays.

  • Country Garden Phenix Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hiking
    • Billiards
    • Table tennis
    • Badminton equipment
    • Swimming Pool
    • Fitness
    • Walking tours

  • Country Garden Phenix Hotel is 8.7 miles from the centre of Zhangjiajie. All distances are measured in straight lines. Actual travel distances may vary.

  • Country Garden Phenix Hotel has 2 restaurants:

    • 布蓝卡西餐厅
    • 凤凰轩中餐厅