Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodation with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options. The Ritz-Carlton is 30 km from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Centre. Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Marble bathrooms are equipped with separate bathtub and shower facilities. A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes. The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Continental, Asian, American

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.7
Location
9.5
Free WiFi
7.8
High score for Shenzhen
Select topics to read reviews:

Guests who stayed here loved

  • Clinton
    United Kingdom United Kingdom
    everything clean great service and location great.
  • Josep
    Hong Kong Hong Kong
    We had a very pleasant stay and would definitely book again when we’re back in Shenzhen. Our room was upgraded to a Junior Club Suite and the hotel set up a kid's tent for us inside our room! The food and service is excellent.
  • Anais
    Hong Kong Hong Kong
    Such a lovely stay ! All the staff were so welcomed and Helpful. Special thanks to Top at the Buffet restaurant !
  • Adam
    Hong Kong Hong Kong
    Super clean and well maintained. Lovely spa. Great pool, with incredible service
  • Tan
    Malaysia Malaysia
    the lounge was excellent for its service food was tasty but limited choice the hot deserts in the evening was fantastic
  • Jodhi
    United Kingdom United Kingdom
    Staff were very accommodating - especially Alex the concierge had great recommendations and even showed us directions to where we needed to be.
  • Hkstephen
    Hong Kong Hong Kong
    The hotel is a very well located for shopping malls and transport. The room was exceptionally comfortable.
  • Paul
    South Africa South Africa
    Exceptionally well appointed hotel, have always had excellent experiences at Ritz Hotels.
  • Celalettin
    Switzerland Switzerland
    Everything, unbelievable kind service! The best place in Futian.
  • Naiqi
    Sweden Sweden
    Location is very good, very central, as one of the first 5 star hotel in Futian, Ritz has kept their room and facilities very well maintained.

Hotel surroundings

Restaurants
5 restaurants on site

  • FLAVORZ, ALL DAY DINING RESTAURANT
    • Cuisine
      American • Cantonese • Chinese • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • XINGLI CHINESE RESTAURANT
    • Cuisine
      Cantonese • Chinese • Sichuan
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • PALETTO – ITALIAN RESTAURANT
    • Cuisine
      Italian • Pizza • Seafood • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • Onyx
    • Open for
      High tea
    • Ambiance
      Family friendly
  • FIX, THE RITZ-CARLTON DELI
    • Cuisine
      European
    • Ambiance
      Modern

Facilities of The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • 5 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Kids' club
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
Cleaning services
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Chinese

House rules
The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620

From January 22nd onwards, the hotel is embarking on guest rooms refresh. Work activity and audible noise may be noticed during the period.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher

  • The prices at The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher is from 14:00, and check-out is until 12:00.

  • The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Fitness
    • Spa facilities
    • Bicycle rental
    • Swimming Pool

  • Yes, The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher is popular with guests booking family stays.

  • Room options at The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher include:

    • Twin/Double
    • Suite
    • Double
    • Twin

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher on this page.

  • Guests staying at The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American

  • The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher has 5 restaurants:

    • Onyx
    • XINGLI CHINESE RESTAURANT
    • FIX, THE RITZ-CARLTON DELI
    • FLAVORZ, ALL DAY DINING RESTAURANT
    • PALETTO – ITALIAN RESTAURANT

  • The Ritz-Carlton, Shenzhen, Nearby Futian CBD, Convention & Exhibition Center, Futian Railway Station, Outdoor swimming pool, CNY300 SPA voucher is 0.8 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.