Sofitel Hangzhou Westlake
333 Westlake Avenue, Shangcheng, 310002 Hangzhou, China – Excellent location - show map – Metro access
Sofitel Hangzhou Westlake
- City view
- Swimming Pool
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available. The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business centre and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Free parking
- Fitness centre
- Non-smoking rooms
- 2 restaurants
- Terrace
- Facilities for disabled guests
- Bar
Categories:
Guests who stayed here loved
Ranjeev
Uganda“Well appointed room and an excellent breakfast seletion. Easy walkable access to restaurants and the lake”
Pw
United Kingdom“Excellent location next to the West Lake. Very comfortable, large bedrooms and a first class Chinese restaurant. All staff are helpful, particularly concierge, and mostly speak English.”- Connie
Australia“The closeness to the famous Westlake. Being a sole traveller this was ideal.I felt at ease to walk to and around the Westlake at night on my own. Also impressed with the toiletries. Well done.” 
Niklas United Kingdom“Staff was very friendly and helpful. Especially this young man serving at the concierge (姓刘) was the highlight. We needed a recommendation for a private transfer for 3 days. He arranged everything for us and kept me informed and updated throughout...”
Arman
Armenia“Hotel has good location, staff is helpful, breakfast is good.”
Yan
Switzerland“Good service, very convenient location. Nice place.”- Naresh
India“the location was excellant , there were so many small food joints also near by , reception staff was really great in helping for any requirement ,” - KKatrin
Germany“Location is perfect. Breakfast was fantastic. Staff very friendly and helpful. The little gift shop has nice extraordinary items.” - Deborah Australia“The bed was soft and very comfortable. The room was delightfully quiet. The showers and bath are great. The staff were so kind and patient with me, an elderly female traveller. Even though English is not widely spoken, everyone helped as they...”
- Anh
Vietnam“Right next to the lake Beautiful breakfast buffet”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Can you add extra bed superior room and how much per day?
We could add extra bed in superior room, the price is RMB 288 per day without breakfast.Answered on 20 August 2019Can you provide cot?
Bonjour Dear guest, Warmest greeting from Sofitel Hangzhou Westlake! Our hotel provide free baby cot(under 2 years old).Answered on 18 September 2024Hi What is the cost for airport shuttle service? We are 4 people, will arrive Xiaoshan airport after 10pm, will the shuttle service still available?
Bonjour Dear guest, Warmest greeting from Sofitel Hangzhou Westlake! Our hotel offer airport pick-up with Buick GL8 for our guests (4-6 persons) at t..Answered on 18 September 2024HI 你好，我和我的家人计划从除夕开始入住贵酒店，请问贵酒店的餐厅是否在除夕和正月期间营业？谢谢
Bonjour尊敬的宾客， 酒店的餐厅在除夕和正月都是正常营业的，如有任何变动会及时通知您。或者您可以拨打酒店电话0571-8707588直接转接餐厅询问。 如有任何问题，请随时与我们联系。Answered on 24 October 2021Hi i.m travelling with my 15 yrs old daughter and possible to add bed inside the room?
Bonjour Dear guest, Warmest greeting from Sofitel Hangzhou Westlake! Our hotel provide extra bed service, RMB 288 without breakfast per night. RMB 3..Answered on 18 September 2024How much is the extra bed for adult in the superior room with breakfast?
Bonjour Dear guest, Warmest greeting from Sofitel Hangzhou Westlake! The extra bed fee is RMB388 including 1 breakfast per night.Answered on 18 September 2024- Still looking?
Hotel surroundings
Restaurants2 restaurants on site
- Kwee Zeen
- CuisineChinese • International
- Yong Jin Ge
- CuisineChinese
Facilities of Sofitel Hangzhou WestlakeGreat facilities! Review score, 8.1
- Indoor swimming pool
- Free parking
- Fitness centre
- Non-smoking rooms
- 2 restaurants
- Terrace
- Facilities for disabled guests
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
- Linen
- Alarm clock
- Outdoor furniture
- Sun terrace
- Terrace
- Electric kettle
- Socket near the bed
- Happy hourAdditional charge
- Satellite channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Bar
- Restaurant
- Parking garage
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Adult only
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Car hire
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Emergency cord in bathroom
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- Heated pool
- Fitness/spa locker rooms
- Fitness
- Steam room
- Fitness centre
- Sauna
- English
- Chinese
House rulesSofitel Hangzhou Westlake takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
FAQs about Sofitel Hangzhou Westlake
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Guests staying at Sofitel Hangzhou Westlake can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Buffet
- Breakfast to go
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The prices at Sofitel Hangzhou Westlake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Sofitel Hangzhou Westlake offers the following activities / services (charges may apply):
- Fitness centre
- Sauna
- Swimming Pool
- Fitness/spa locker rooms
- Fitness
- Happy hour
- Steam room
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Sofitel Hangzhou Westlake has 2 restaurants:
- Yong Jin Ge
- Kwee Zeen
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Room options at Sofitel Hangzhou Westlake include:
- Twin
- Double
- Suite
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Sofitel Hangzhou Westlake is 2.2 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Sofitel Hangzhou Westlake is from 14:00, and check-out is until 12:00.
