Shangri-La Resort, Shangri-La is managed by Shangri-La Hotels and Resorts, offering comprehensive services and 228 cosy and bright guest rooms between 2nd to 9th floors. Ganden Sumtseling Monastery is a 12-minute walk away. Ideally situated in the centre of Shangri-La, the hotel faces to Longtan Lake Park and located a 10-minute walk from Dukezong Ancient Town. Local markets and shopping streets are within walking distance of Shangri-La Resort, Shangri-La. Shangri-la Airport can be reached in 12 minutes by car from the resort. Designed in Yunnan and Tibetan style, each guest room boasts stunning mountain or garden views. Extra features air conditioning, flat-screen TV and minibar. The private bathroom comes with shower facilities, free toiletries and a hairdryer. Shangri-La Resort offers state-of-the-art facilities including swimming pool, gym, billiards and table tennis. Free airport transfer service is available based on request. Guests can enjoy international buffet and authentic cuisines at the on-site restaurants. Sichuan Style Hotpot is served on the second floor. A wide choice of food are available for buffet breakfast.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Asian, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
8.7
Comfort
8.7
Value for money
7.2
Location
8.4
Free WiFi
8.8
Low score for Shangri-La
Select topics to read reviews:

See what guests loved the most:

  • Hock
    Malaysia Malaysia
    The location was superb; 1.4 km from Dukezong ancient city and a short walk to the White Pagoda Temple and the bus stop to take Bus 3 to Songzanlin Monastery. Service was exceptional. We arrived at the resort at about noon and was immediately...
  • Chryssoula
    Austria Austria
    Excellent staff, especially the front desk manager, Becky, was extremely helpful and professional. The breakfast buffet and lunch options were great too.
  • Mads
    China China
    Breakfast and dinner buffet fantastic. Especially if you have been in the mountains for some days for hiking. Then it's amazing with all the good food:-) The service and staff did an amazing job. We had a Wonderfull stay.

Hotel surroundings

Restaurants
2 restaurants on site

  • Ani's kitchen
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
  • 阿姨家厨
    • Cuisine
      Chinese • Pizza • Seafood • Sichuan • Steakhouse • Local • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Shangri-La Resort Shangri-La

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • 2 restaurants
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Cycling
  • Billiards
    Additional charge
  • Hot tub
Living Area
  • Dining area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Street parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Adult only
  • Heated pool
  • Pool/beach towels
  • Fence around pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules

Shangri-La Resort Shangri-La takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Shangri-La Resort Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Up to 2 children under 12 years old of a stay-in guest enjoy a free buffet meal at the on-site restaurant. This stay-in guest need to pay the full amount of the meal. Extra children under 12 enjoy 50% discount on buffet meal.

Children under 12 years old of visitors enjoy 50% discount on buffet meal.

One child under 12 years old enjoy a free extra bed in the room. Each room can only accommodate 1 extra bed.

Please note that free airport shuttle service is possible upon special request. For those who are in need of such service, 24-hour prior direct contact with the property providing your arrival or departure details is needed. Contact information can be found on the confirmation letter.

FAQs about Shangri-La Resort Shangri-La

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Resort Shangri-La on this page.

  • Room options at Shangri-La Resort Shangri-La include:

    • Twin
    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La Resort Shangri-La offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Cycling
    • Billiards
    • Spa lounge/relaxation area
    • Personal trainer
    • Head massage
    • Fitness/spa locker rooms
    • Neck massage
    • Spa facilities
    • Yoga classes
    • Themed dinner nights
    • Spa/wellness packages
    • Bicycle rental
    • Full body massage
    • Bike tours
    • Foot massage
    • Steam room
    • Hand massage
    • Swimming Pool
    • Foot bath
    • Fitness
    • Back massage

  • Yes, Shangri-La Resort Shangri-La is popular with guests booking family stays.

  • Check-in at Shangri-La Resort Shangri-La is from 14:00, and check-out is until 12:00.

  • Shangri-La Resort Shangri-La has 2 restaurants:

    • Ani's kitchen
    • 阿姨家厨

  • The prices at Shangri-La Resort Shangri-La may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La Resort Shangri-La is 1,000 yards from the centre of Shangri-La. All distances are measured in straight lines. Actual travel distances may vary.