The luxurious Phoenix City Hotel is located in Guangzhou, a 20-minute drive from Pazhou Exhibition Center. It features 2 swimming pools, a fitness centre and rooms with free internet. The elegant rooms at City Phoenix Hotel come with balconies that offer views of Phoenix Mountain or the city. Each room is well-equipped with a minibar and TV. Hot shower facilities are in the en suite bathroom. The hotel boasts a stylish lobby modeled after the Sistine Chapel. Guests can visit the spa for a massage or play a game of tennis. Daytrips and sightseeing arrangements can also be made at the on-site tour desk. Featuring French décor, Vienna Restaurant offers a buffet breakfast. Other dining options include Cantonese dishes at the Chinese Restaurant and refreshing beverages at Mona Lisa Club. Hotel Phoenix City is a 30-minute drive from Taikoo Hui and Tee Mall shopping centre and a 45-minute drive from Guangzhou International Airport.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
7.2
Facilities
5.9
Cleanliness
5.3
Comfort
5.8
Value for money
6.3
Location
6.3
Low score for Zengcheng
Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • 维也纳西餐厅
    • Cuisine
      International
  • 凤凰轩中餐厅
    • Cuisine
      Chinese

Facilities of Guangzhou Phoenix City Hotel

Most popular facilities
  • 2 swimming pools
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Bar
  • Breakfast
Outdoors
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Badminton equipment
    Additional charge
  • Tennis equipment
    Additional charge
  • Water sport facilities on site
  • Bowling
    Additional charge
  • Hiking
    Off-site
  • Karaoke
    Additional charge
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
  • Fishing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Food & Drink
  • Breakfast in the room
  • Bar
Internet
Wired internet is available in some rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Minimarket on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

Guangzhou Phoenix City Hotel takes special requests - add in the next step!

Check-in

From 12:00

Check-out

Until 14:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CNY 180 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Jin Dragon Peony Greatwall Guangzhou Phoenix City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Hotel provides surcharged shuttle service to and from Pazhou Complex during the period of Canton Fair. Please make a reservation at least 24 hours in advance if you need this service.

For guests who need airport shuttle service, please also make a reservation at least one day in advance.

Free daily transfer between the hotel and shuttle bus transportation hub is provided.

Please kindly note that due to local policies, the property will not provide disposable toiletries including toothbrush, comb, bath wipe, shaver, nail file, shoe wipe in guest rooms and disposable tableware in the hotel restaurant since 01 September 2019. Please contact the front desk if you need the above items.

Please inform Guangzhou Phoenix City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Guangzhou Phoenix City Hotel

  • The prices at Guangzhou Phoenix City Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Guangzhou Phoenix City Hotel is popular with guests booking family stays.

  • Room options at Guangzhou Phoenix City Hotel include:

    • Twin
    • Twin/Double
    • Suite
    • Double

  • Check-in at Guangzhou Phoenix City Hotel is from 12:00, and check-out is until 14:00.

  • Guangzhou Phoenix City Hotel is 18 miles from the centre of Zengcheng. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guangzhou Phoenix City Hotel has 2 restaurants:

    • 维也纳西餐厅
    • 凤凰轩中餐厅

  • Guangzhou Phoenix City Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hiking
    • Billiards
    • Bowling
    • Table tennis
    • Tennis court
    • Fishing
    • Karaoke
    • Golf course (within 3 km)
    • Tennis equipment
    • Fitness/spa locker rooms
    • Fitness
    • Water sport facilities on site
    • Badminton equipment
    • Swimming Pool
    • Full body massage
    • Bicycle rental