Accepting only mainland Chinese citizens, Metropolo, Hangzhou, West Lake Culture Square is located in Xiacheng district, a 6-minute walk from West Lake Culture Square Metro Station (Line1). Duanqiao Scenic Spot is 20 minutes’ drive from the property, while Zhejiang Museum is 30 minutes’ drive away. Wushan Square is 20 minutes’ drive away. Hangzhou East Railway Station is 17 minutes’ drive from the property, while Hangzhou Railway Station is 16 minutes’ drive away. It takes 35 minutes to drive to Hangzhou Xiaoshan International Airport. Guest rooms at the hotel are equipped with a seating area. The private bathroom is equipped with a shower. The units at Metropolo, Hangzhou, West Lake Culture Square come with a flat-screen TV with cable channels. You will find a 24-hour front desk at the property. Assistance with luggage storage can be provided at the front desk.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Metropolo
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.4)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
2 single beds
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.1
Facilities
8.1
Cleanliness
8.3
Comfort
7.7
Value for money
8.1
Location
8.4
Free WiFi
10
High score for Hangzhou
Select topics to read reviews:

Guests who stayed here loved

  • Phan
    Vietnam Vietnam
    The staffs were extremely helpful. Although their English is poor, they tried out of their way with translation app to support. They even paid the taxi fee on app for me. Thank you
  • Jordi
    Spain Spain
    Habitacions confortables i localització aprop del metro.
  • Angelo
    Italy Italy
    I ragazzi della reception erano cordiali, naturalmente abbiamo comunicato tramite traduttore. Stanza abbastanza grande . Buona connessione Wi-Fi.

Hotel surroundings

Restaurants
1 restaurant on site

  • 早餐厅
    • Open for
      Breakfast
    • Ambiance
      Modern

Facilities of Metropolo Hangzhou West Lake Culture Square
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Room service
Bathroom
  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Kitchen
  • Electric kettle
Activities
  • Happy hour
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Heating
  • Soundproofing
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Languages spoken
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Metropolo Hangzhou West Lake Culture Square takes special requests - add in the next step!

Check-in
From 14:00 to 18:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CNY 150 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
UnionPay debit cardUnionPay credit cardCashCash

The fine print
Need-to-know information for guests at this property

Please note that due to local licensing guidelines, the property is only able to accept mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologizes for any inconvenience caused.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

FAQs about Metropolo Hangzhou West Lake Culture Square

  • Check-in at Metropolo Hangzhou West Lake Culture Square is from 14:00, and check-out is until 12:00.

  • Yes, Metropolo Hangzhou West Lake Culture Square is popular with guests booking family stays.

  • Room options at Metropolo Hangzhou West Lake Culture Square include:

    • Double
    • Twin

  • Metropolo Hangzhou West Lake Culture Square is 500 yards from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Metropolo Hangzhou West Lake Culture Square offers the following activities / services (charges may apply):

    • Happy hour

  • Metropolo Hangzhou West Lake Culture Square has 1 restaurant:

    • 早餐厅

  • The prices at Metropolo Hangzhou West Lake Culture Square may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.