Conveniently located in Hangzhou, Mercure Hangzhou West Lake offers air-conditioned rooms, a fitness centre and a restaurant. Boasting a concierge service, this property also provides guests with a sun terrace. The accommodation provides room service, a 24-hour front desk and luggage storage for guests. At the hotel, all rooms have a desk. With a private bathroom fitted with a shower and free toiletries, some units at Mercure Hangzhou West Lake also have a city view. All guest rooms in the accommodation are equipped with a flat-screen TV and a hairdryer. Wushan Square is 3.5 km from Mercure Hangzhou West Lake, while Hangzhou East Railway Station is 6.6 km from the property. Hangzhou Xiaoshan International Airport is 27 km away.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.0)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 double bed
1 large double bed
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
8.0
Facilities
8.5
Cleanliness
9.5
Comfort
8.5
Value for money
9.0
Location
8.0
High score for Hangzhou
Select topics to read reviews:

Guests who stayed here loved

  • Radoslaw
    Australia Australia
    Great location for getting to West Lake by foot. Very clean rooms.
  • Christina
    New Zealand New Zealand
    Did not take breakfast. Location was excellent. Great value for money.
  • Miranda
    China China
    Very helpful and nice staff. Bed very comfortable. Good location.
  • Rebeca
    Spain Spain
    Cama muy cómoda, muy bien insonorizado. Decoración agradable. Es un hotel moderno. El personal es muy atento.

Hotel surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Cuisine
      Chinese • French • Asian
    • Open for
      Breakfast
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian

Facilities of Mercure Hangzhou West Lake
Great facilities! Review score, 8.5

Most popular facilities
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Special diet menus (on request)
Internet
No internet access available.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules
Mercure Hangzhou West Lake takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

FAQs about Mercure Hangzhou West Lake

  • Check-in at Mercure Hangzhou West Lake is from 14:00, and check-out is until 12:00.

  • Room options at Mercure Hangzhou West Lake include:

    • Double
    • Twin

  • The prices at Mercure Hangzhou West Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Hangzhou West Lake offers the following activities / services (charges may apply):

    • Fitness centre

  • Mercure Hangzhou West Lake has 1 restaurant:

    • 餐厅 #1

  • Mercure Hangzhou West Lake is 1.3 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.