Situated in Shenzhen, 2.8 km from Shenzhen Stadium, Mandarin Oriental, Shenzhen features views of the city. The property is located 3.1 km from Shenzhen Civic Centre, 3.4 km from Civic Center Station and 4.6 km from Shenzhen Convention & Exhibition Centre. Guests can enjoy Cantonese and French dishes at the restaurant or have a cocktail at the bar. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Mandarin Oriental, Shenzhen features some rooms with mountain views, and all rooms have a kettle. At the accommodation rooms include bed linen and towels. Guests at Mandarin Oriental, Shenzhen can enjoy a buffet breakfast. The hotel offers an indoor pool. Speaking English, Cantonese and Chinese, staff are willing to help at the 24-hour front desk. Shenzhen Railway Station Luohu is 7.5 km from Mandarin Oriental, Shenzhen, while He Xiangning Art Museum is 11 km from the property. The nearest airport is Shenzhen Bao'an International Airport, 33 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Top location: Highly rated by recent guests (9.9)

Breakfast info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.9
Cleanliness
10
Comfort
10
Value for money
9.3
Location
9.9
High score for Shenzhen
Select topics to read reviews:

Guests who stayed here loved

  • Armen
    Armenia Armenia
    Отличный отель. Приветливый персонал, комфортные большие номера, туалет с автоматичским открываением крышки и обогревом сиденья :)) , отель с хорошими рестранами, большие команты, вкусные завтраки, хороший бассейн и СПА. Прекрасный вид из окна....
  • Tamera
    United States United States
    Everything, from the building to the staff, was the best hotel experience I’ve ever had in my life.

Hotel surroundings

Restaurants
9 restaurants on site

  • Bazaar
    • Open for
      Breakfast • Brunch • Lunch • Dinner
  • LIAN Lounge
    • Open for
      High tea
  • The Mandarin Cake Shop
    • Open for
      High tea
    • Ambiance
      Family friendly • Modern
  • RIN
    • Cuisine
      Japanese
    • Open for
      Dinner
  • OPUS 388
    • Cuisine
      French
    • Open for
      Dinner
  • MO Bar
    • Open for
      Dinner
  • TAPAS 77
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Lunch • Dinner
  • The Bay by Chef Fei
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
  • The Mandarin Club
    • Open for
      Breakfast • High tea • Cocktail hour
    • Ambiance
      Modern

Facilities of Mandarin Oriental, Shenzhen
Great facilities! Review score, 9.9

Most popular facilities
  • Indoor swimming pool
  • Fitness centre
  • Non-smoking rooms
  • Parking on site
  • Spa and wellness centre
  • 9 restaurants
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Hot tub
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • iPad
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Fruits
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
No internet access available.
Parking
Public parking is possible on site (reservation is not possible) and costs CNY 60 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Wellness
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Cantonese
  • Chinese

House rules
Mandarin Oriental, Shenzhen takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 700 per child, per night
Cot upon request
CNY 0 per child, per night
3 - 12 years
Extra bed upon request
CNY 700 per child, per night
13+ years
Extra bed upon request
CNY 700 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Shenzhen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Shenzhen

  • Room options at Mandarin Oriental, Shenzhen include:

    • Triple
    • Twin
    • Suite

  • Mandarin Oriental, Shenzhen offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Spa lounge/relaxation area
    • Swimming Pool
    • Fitness classes
    • Spa facilities
    • Fitness
    • Spa/wellness packages
    • Yoga classes

  • Mandarin Oriental, Shenzhen has 9 restaurants:

    • MO Bar
    • OPUS 388
    • TAPAS 77
    • The Mandarin Club
    • The Mandarin Cake Shop
    • RIN
    • LIAN Lounge
    • The Bay by Chef Fei
    • Bazaar

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Mandarin Oriental, Shenzhen is from 15:00, and check-out is until 12:00.

  • The prices at Mandarin Oriental, Shenzhen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mandarin Oriental, Shenzhen is 1.5 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.