Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring an indoor pool, Ascott Aden Shenzhen offers modern and elegant apartments with free Wi-Fi. A 5-minute drive from Shekou Ferry Terminal, it also has a fitness centre and a business centre. Floor-to-ceiling windows are standard features in all room types. All come with a flat-screen TV and DVD player. All apartments have either a kitchenette with coffee/tea making facilities or a fully equipped kitchen. En suite bathrooms come with a bathtub and premium toiletries. Ascott Aden Shenzhen is within a 10-minute drive from New Times Square, Sea World and Garden City Shopping Centre. Parking is available at an extra charge. Guests can request for a relaxing massage treatment, or relax in the hotel's sauna. The hotel also provides laundry services and a 24-hour front desk. Local and Western dishes, as well as a daily breakfast, are available at the hotel's restaurant.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Buffet

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
8.9
Comfort
9.0
Value for money
8.6
Location
8.9
Free WiFi
8.8
High score for Shenzhen
Select topics to read reviews:

Guests who stayed here loved

  • Yiyun
    Australia Australia
    I like everything, it's within walking distance to shopping centre, with a great variety of food nearby.
  • Jakub
    Poland Poland
    Fantastic staff, extremely supportive, outstanding experience
  • Alaattin
    Turkey Turkey
    The location and breakfast were very good . In addition, the sports facility met all my expectations.The friends who offered us our room were very kind. They did everything for our comfort. Tina and Leslie thank you so much
  • Yakun
    Netherlands Netherlands
    location is perfect, very close to the metro. Many options for breakfast. They also have a high quality gym and swimming pool.
  • Francis
    Hong Kong Hong Kong
    Location, amenities, comfort, breakfast, swimming pool
  • Andrew
    United Kingdom United Kingdom
    Friendly, helpful staff in all areas, but especially the reception staff who helped me load apps on my phone for 'Chinese use', and several other extra requests. The hotel had a good gym and decent size (indoor) swimming pool, as well as free to...
  • Loi
    Singapore Singapore
    Place is cosy, quiet and good for families. Has washer that also comes with dryer so we don't have to pack so many clothes. The staffs are all very attentive, friendly and helpful. Good place for a stay in Shenzhen.
  • Oliver
    United Kingdom United Kingdom
    The room was nicely air-conditioned, clean, quiet and very spacious.
  • Adrian
    Malaysia Malaysia
    Enjoyed the room, location of hotel and the service.
  • Hendrik
    Netherlands Netherlands
    Nice complex on amazing location. Close to seaworld and at the foot of Nanshan mountain. Clean and spacious apartment and peaceful surroundings. Staff very friendly and helpful

Host Information

Company review score: 9.3Based on 235 reviews from 1 property
1 managed property

Company information

Welcome to stay with us!

Property information

Hotel is close to Sea World area with good nightlife and international dining options. Hotel is closed to Shekou Ferry Terminal and it will be good for travel guests who want to Hongkong and Macao.

Languages spoken

English,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Cuisine
      Chinese
    • Open for
      Breakfast

Facilities of CM Serviced Apartment Shenzhen Hillside
Great facilities! Review score, 8.7

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • 24-hour front desk
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Cleaning products
    • Electric kettle
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Bath
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Cable channels
    • Telephone
    • TV
    Room Amenities
    • Clothes rack
    • Tile/marble floor
    • Soundproofing
    • Carpeted
    • Heating
    • Ironing facilities
    • Iron
    • Hot tub
    Outdoors
    • Balcony
    • Garden
    Indoor swimming pool
    Free!
      Wellness
      • Fitness
      • Massage
        Additional charge
      • Fitness centre
      Food & Drink
      • Restaurant
      Services & Extras
      • Wake-up service
      • Wake up service/Alarm clock
      Outdoor & View
      • City view
      • View
      Transport
      • Airport shuttle
        Additional charge
      Reception services
      • Invoice provided
      • 24-hour front desk
      Cleaning services
      • Daily housekeeping
      • Dry cleaning
        Additional charge
      • Laundry
        Additional charge
      Business facilities
      • Business centre
      • Meeting/banquet facilities
      Miscellaneous
      • Air conditioning
      • Non-smoking throughout
      • Lift
      • Family rooms
      • Non-smoking rooms
      Safety & security
      • Fire extinguishers
      • CCTV outside property
      • CCTV in common areas
      • Smoke alarms
      • Security alarm
      • 24-hour security
      • Safety deposit box
      Languages spoken
      • English
      • Chinese

      House rules
      CM Serviced Apartment Shenzhen Hillside takes special requests - add in the next step!

      Check-in
      From 14:00
      Guests are required to show a photo identification and credit card upon check-in
      You'll need to let the property know in advance what time you'll arrive.
      Check-out
      Until 12:00
      Cancellation/ prepayment
      Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
      Refundable damage deposit
      A damage deposit of CNY 3,000 is required on arrival. That's about £326. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
      Children and beds

      Child policies

      Children of any age are welcome.

      Children 18 years and above will be charged as adults at this property.

      To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

      Cot and extra bed policies

      0 - 2 years
      Extra bed upon request
      CNY 212 per child, per night
      Cot upon request
      Free
      3+ years
      Extra bed upon request
      CNY 212 per person, per night

      Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

      The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

      All cots and extra beds are subject to availability.

      No age restriction
      There is no age requirement for check-in
      Accepted payment methods
      American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash
      Smoking
      Smoking is not allowed.
      Parties
      Parties/events are not allowed
      Quiet hours
      Guests must be quiet between 22:00 and 08:00.
      Pets
      Pets are not allowed.

      The fine print
      Need-to-know information for guests at this property

      Guests are required to show a valid government-issued ID card or passport upon check-in.

      Value-added tax (VAT) will be implemented in China with effect from May 1 2016. Should VAT be administered during time of stay, guest will be liable to the payment of VAT rates applied to room and miscellaneous charges.

      The gym and swimming pool will be closed from October 9, 2023 to October 13, 2023. The swimming pool will be maintained irregularly. For more details please contact hotel front desk.

      Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Please inform CM Serviced Apartment Shenzhen Hillside in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

      This property will not accommodate hen, stag or similar parties.

      Quiet hours are between 22:00:00 and 08:00:00.

      Guests under the age of 18 can only check in with a parent or official guardian.

      A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

      FAQs about CM Serviced Apartment Shenzhen Hillside

      • CM Serviced Apartment Shenzhen Hillside offers the following activities / services (charges may apply):

        • Fitness centre
        • Massage
        • Swimming Pool
        • Fitness

      • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at CM Serviced Apartment Shenzhen Hillside on this page.

      • CM Serviced Apartment Shenzhen Hillside is 9.9 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

      • CM Serviced Apartment Shenzhen Hillside has 1 restaurant:

        • 餐厅 #1

      • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

      • Yes, CM Serviced Apartment Shenzhen Hillside is popular with guests booking family stays.

      • You can choose from a number of accommodation options at CM Serviced Apartment Shenzhen Hillside (subject to availability). These have:

        • 1 bedroom
        • 2 bedrooms

        For more detailed information, please check the accommodation option(s) breakdown on this page.

      • Check-in at CM Serviced Apartment Shenzhen Hillside is from 14:00, and check-out is until 12:00.

      • You can choose from a number of accommodation options at CM Serviced Apartment Shenzhen Hillside (subject to availability). These can accommodate:

        • 2 guests
        • 4 guests

        For more detailed information, please check the accommodation option(s) breakdown on this page.

      • Guests staying at CM Serviced Apartment Shenzhen Hillside can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

        Breakfast option(s) include:

        • Continental
        • Buffet

      • The prices at CM Serviced Apartment Shenzhen Hillside may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.