Boasting a terrace, Hotel Big Sur is situated in Puerto Natales in the Magallanes region, 2.6 km from Puerto Natales Bus Station and 300 metres from Municipal Museum of History. With free WiFi, this 3-star hotel offers a 24-hour front desk and a concierge service. The property is non-smoking and is set 600 metres from Puerto Natales Main Square. The rooms have a private bathroom, free toiletries and bed linen. A continental breakfast is available each morning at the hotel. Maria Auxiliadora Church is 700 metres from Hotel Big Sur, while Cueva del Milodon is 29 km from the property. The nearest airport is Teniente Julio Gallardo Airport, 6 km from the accommodation.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puerto Natales, this hotel has an excellent location score of 9.3

Breakfast info

Continental


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 double bed
or
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
9.1
Comfort
8.8
Value for money
8.3
Location
9.3
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Sotiria
    United Kingdom United Kingdom
    The hotel is very nice! It is spotless, and it has everything that you might need. The breakfast is very rich and the location is great.
  • Phillip
    Australia Australia
    Clean. Comfortable. Quiet. Lots of hot water. Friendly staff who went to the trouble of finding plant-based milk for our vegan breakfast. This was a really good find.
  • Margarita
    Switzerland Switzerland
    Location, staff are great. Hotel is stylish and nice.

Hotel surroundings

Facilities of Hotel Big Sur
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Clothes rack
Living Area
  • Dining area
Media & Technology
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
    Additional charge
  • Tour desk
  • 24-hour front desk
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
Languages spoken
  • Spanish

House rules
Hotel Big Sur takes special requests - add in the next step!

Check-in
From 14:00 to 23:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed CompraCash

The fine print
Need-to-know information for guests at this property

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.

FAQs about Hotel Big Sur

  • Guests staying at Hotel Big Sur can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental

  • Check-in at Hotel Big Sur is from 14:00, and check-out is until 11:00.

  • Hotel Big Sur offers the following activities / services (charges may apply):

    • Room options at Hotel Big Sur include:

      • Double
      • Twin
      • Twin/Double

    • Hotel Big Sur is 600 yards from the centre of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Big Sur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.