Featuring free bikes and views of garden, El Refugio de la Cuenca is a recently renovated apartment set in Puerto Clocker, 24 km from Osorno Volcano. This property offers access to a terrace and free private parking. The apartment features family rooms and facilities for disabled guests. All units comprise a seating area with a sofa, a dining area, and a fully equipped kitchen with various cooking facilities, including a microwave, a toaster, a fridge and kitchenware. A balcony with an outdoor dining area and mountain views is offered in every unit. The units at the apartment complex come with a private bathroom equipped with a shower. A selection of options including local specialities, fruits and cheese is served for breakfast, and breakfast in the room is also available. Guests may chill out in the on-site bar or lounge, while packed lunches are also available. For guests with children, the apartment offers a children's playground. There is a garden with a barbecue at this property and guests can go skiing and hiking nearby. Puerto Octay is 40 km from El Refugio de la Cuenca. The nearest airport is Canal Bajo Carlos Hott Siebert, 81 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

American

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
2 single beds
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
2 sofa beds
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No credit card needed. All options are bookable without a credit card.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.8
Comfort
8.6
Value for money
8.7
Location
9.0
Select topics to read reviews:

See what guests loved the most:

  • Julio
    Chile Chile
    The location, the communication with the staff, the breakfast, the flexibility
  • Macarena
    Chile Chile
    La comodidad y que todo estuviera muy bien calefaccionado. Además desde allí pudimos sacar fotos al volcán durante el atardecer y noche ... todo muy lindo
  • Tania
    Chile Chile
    Un pancito que hace el dueño Exquicito, la atención y la casita en general todo super
Quality rating
This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of El Refugio de la Cuenca
Great facilities! Review score, 8.5

Most popular facilities
  • Free parking
  • Airport shuttle
  • Facilities for disabled guests
  • Family rooms
  • Non-smoking rooms
  • Bar
Parking
Free private parking is possible on site (reservation is not possible).
  • Street parking
Internet
No internet access available.
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Tumble dryer
  • Kitchenware
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Bathroom
  • Toilet paper
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/marble floor
Accessibility
  • Upper floors accessible by stairs only
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Common areas
  • Shared lounge/TV area
Food & Drink
  • Special diet menus (on request)
  • Packed lunches
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Activities
  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Beach
  • Ski school
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Tennis court
    Additional chargeOff-site
Outdoor & View
  • Landmark view
  • Mountain view
  • Garden view
  • View
Building characteristics
  • Private apartment in building
  • Semi-detached
Transport
  • Bicycle rental
  • Airport shuttle
    Additional charge
Reception services
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Children's playground
Cleaning services
  • Laundry
    Additional charge
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish

House rules

El Refugio de la Cuenca takes special requests - add in the next step!

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
US$8 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
US$8 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Cash only

This property only accepts cash payments.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about El Refugio de la Cuenca

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at El Refugio de la Cuenca on this page.

  • Guests staying at El Refugio de la Cuenca can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American

  • Yes, El Refugio de la Cuenca is popular with guests booking family stays.

  • The nearest beach is just 550 yards from El Refugio de la Cuenca. All distances are measured in straight lines. Actual travel distances may vary.

  • El Refugio de la Cuenca offers the following activities / services (charges may apply):

    • Hiking
    • Children's playground
    • Skiing
    • Fishing
    • Tennis court
    • Live music/performance
    • Bike tours
    • Bicycle rental
    • Walking tours
    • Tour or class about local culture
    • Themed dinner nights
    • Beach
    • Horse riding
    • Live sport events (broadcast)
    • Happy hour

  • The prices at El Refugio de la Cuenca may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at El Refugio de la Cuenca (subject to availability). These can accommodate:

    • 4 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • You can choose from a number of accommodation options at El Refugio de la Cuenca (subject to availability). These have:

    • 1 bedroom
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • El Refugio de la Cuenca is 4.3 miles from the centre of Puerto Clocker. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at El Refugio de la Cuenca on this page.