Boasting a fitness centre and a bar, Novotel Viña Del Mar is situated in Viña del Mar, 800 metres from Playa Acapulco. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms. The rooms are fitted with air conditioning, a flat-screen TV with cable channels, a kettle, a shower, a hairdryer and a desk. At the hotel rooms include a wardrobe and a private bathroom. A continental breakfast is available each morning at Novotel Viña Del Mar. The accommodation offers 4-star accommodation with a sauna and children's playground. Popular points of interest near Novotel Viña Del Mar include Carrasco Palace, Rioja Palace and Vergara Dock. The nearest airport is Santiago International, 82 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Situated in the best rated area in Viña del Mar, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
9.1
Free WiFi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Atul
    Canada Canada
    Nice clean modern rooms, very nice location and view. Very good bar and sitting place.
  • Anjelica
    Norway Norway
    Everything! Comfy bed, big room, very clean! Nice bathroom. Amazing
  • Jacqui
    Australia Australia
    The staff were very friendly and helpful. Short walk to the beach and restaurants.
  • Simon
    Australia Australia
    The room was nice and big and comfortable and the hotel has good facilities.
  • Andrei
    United Kingdom United Kingdom
    Good location, great, friendly and helpful staff. Everything you'd expect from this kind of hotel, but nothing more.
  • Katrina
    Switzerland Switzerland
    Very friendly and helpful staff, great breakfast, good location. Will definitely stay here again
  • Pavel
    Russia Russia
    Amazing hotel in amazing location. We enjoyed the room with great view on 14th floor, free underground parking, rich breakfast, pool and terrace on 3rd floor. WiFi is good, rooms are clean and comfortable. Very good and big bed, amazing shower....
  • Sophia
    United Kingdom United Kingdom
    Very comfortable stay, the staff were very helpful and the pool area was a nice escape from the busy streets. The location was excellent too
  • Ramona
    Germany Germany
    Nice hotel, comfortable beds, good gym, nice team and good breakfast!
  • Heather
    United States United States
    The room was nice, very roomy and the morning breakfast buffet lovely. The front desk staff, bar and restaurant were all friendly, responsive and very nice.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Buenas quería confirmar aceptan mascotas en la habitación ? A qué hora es el checkin y checkout ? Saludos

    Buenos días. Efectivamente nuestro hotel acepta mascotas; se debe cancelar al momento del check in un extra de extra de $15.000 +IVA. el Check in es ..
    Answered on 19 December 2021
  • Buen día Quería saber desde que hora se puede realizar el check in?

    Buenos días. El check in en el hotel es desde las 15:00 horas en adelante. Saludos cordiales.
    Answered on 10 December 2021
  • Hi Do you offer massages at your hotel? Plesse let me know as I am staying there this Friday night. Thanks

    Hello, yes we have massages service in the hotel.
    Answered on 16 May 2024
  • Hi. Do you have room for 3 adults? Thanks!

    Hello , we have only for 2 adults Regards
    Answered on 19 December 2022
  • Could you tell me what electrical sockets you use in your hotel, is it type C or type L? My son is travelling to stay with yourselves from the UK and ..

    Dear, thanks for asking, our electrical sockets are type "L" and they use 220 volts; we're glad to help you, goodbye
    Answered on 10 March 2023
  • how much is taxi from hotel to port

    hello, the taxi from hotel to terminal in viña del mar is 5.000 chilean pesos approx.
    Answered on 25 February 2024
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Hotel surroundings

Restaurants
1 restaurant on site

  • Veranda
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Novotel Vina del Mar
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Auditory guidance
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules
Novotel Vina del Mar takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroRed CompraCash

The fine print
Need-to-know information for guests at this property

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Novotel Vina del Mar

  • Novotel Vina del Mar is 850 yards from the centre of Viña del Mar. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 750 yards from Novotel Vina del Mar. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Novotel Vina del Mar is popular with guests booking family stays.

  • The prices at Novotel Vina del Mar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Novotel Vina del Mar is from 15:00, and check-out is until 12:00.

  • Guests staying at Novotel Vina del Mar can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Novotel Vina del Mar offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Swimming Pool
    • Fitness

  • Novotel Vina del Mar has 1 restaurant:

    • Veranda

  • Room options at Novotel Vina del Mar include:

    • Double
    • Twin
    • Suite