Comfortable rooms can be booked only 20 metres from Puerto Chico Beach in Puerto Varas. Wi-Fi is free and Santa Ema Shopping centre is a 5-minute drive. Private parking is free. Puerto Austral rooms are equipped with heating and private bathrooms. Puerto Austral offers a Terrace on the 4th floor, dishwasher, microwave, fridge, Kettle and table ware as well as a seating area with a sofa. The bus station is a 5-minute drive and Tepual Airport is 30 km from Puerto Austral.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.8
Location
9.3
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Sarah
    United Kingdom United Kingdom
    Lovely hotel with stunning views across the lake. Large and very comfortable room, access to kitchen/sun deck upstairs with toaster, kettle, microwave and fridge. Lots of restaurants nearby and a couple of minimarts. 30 min walk along the lake...
  • Kerri
    Chile Chile
    There's was no breakfast, but the told us ahead of time
  • Doug
    United Kingdom United Kingdom
    We arrived by coach - around 4000CLP for a taxi (TIP - ask someone in the small coach office to get a taxi for you) - and left by plane - a taxi will cost around 20000CLP. We had a good room with a view of the lake. Very little English is spoken...
Quality rating
This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of Puerto Austral
Great facilities! Review score, 9

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Street parking
  • Parking garage
Services
  • Daily housekeeping
  • Trouser press
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • Safety deposit box
General
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish

House rules

Puerto Austral takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Red Compra Diners Club American Express Cash Puerto Austral accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 23:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note due to limited spaces, guest must book parking in advance and wait for a confirmation.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Puerto Austral in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.