The Crowne Plaza Kitchener-Waterloo is a non-smoking property and features an indoor pool, fitness centre and on-site restaurant. Modernly furnished accommodation offers free wireless internet, microwave and mini fridge. A TV with cable channels, iron, ironing board and air conditioning are standard in all the guest rooms. Each comes with a telephone, coffee-tea-facilities and en suite bathroom with toiletries. The aqua restaurant at Crowne Plaza Kitchener-Waterloo serves a variety of dishes and also offers room service upon request. Guests can also enjoy a drink in the Centre Point Lounge. The Kitchener Go Station is conveniently located 860 metres from the property. It is 2 km from Rockway Golf Course, while the Region of Waterloo International Airport is 15 km away. Parking is provided at an additional cost.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.3
Comfort
8.3
Value for money
7.4
Location
8.3
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Ryan
    Canada Canada
    Everything was as expected and a little more. Bed was clean smell fresh and clean. Room was a bit cold and we couldn't control the temperature, but it was very clean
  • Cindy
    Canada Canada
    The staff were very friendly and the establishment was very clean and the location was perfect
  • Carolyn
    Canada Canada
    All the staff...reception, restaurant, housekeeping were exceptionally nice. Great service. Breakfast was excellent!

Hotel surroundings

Restaurants
1 restaurant on site

  • AQUA Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Coffee machine
  • Tumble dryer
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Mini golf
    Additional charge
  • Bowling
    Additional charge
  • Table tennis
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs CAD 12 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
    Languages spoken
    • English

    House rules
    Crowne Plaza Kitchener-Waterloo, an IHG Hotel takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of CAD 250 is required on arrival. That's about £138. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    CAD 15 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 19
    Pets
    Pets are not allowed.
    Groups
    When booking more than 6 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    When a breakfast rate is booked, the breakfast is only for 2 adults.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Crowne Plaza Kitchener-Waterloo, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Crowne Plaza Kitchener-Waterloo, an IHG Hotel

    • Crowne Plaza Kitchener-Waterloo, an IHG Hotel has 1 restaurant:

      • AQUA Restaurant

    • Room options at Crowne Plaza Kitchener-Waterloo, an IHG Hotel include:

      • Double
      • Suite

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Guests staying at Crowne Plaza Kitchener-Waterloo, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Buffet

    • Crowne Plaza Kitchener-Waterloo, an IHG Hotel is 600 yards from the centre of Kitchener. All distances are measured in straight lines. Actual travel distances may vary.

    • Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers the following activities / services (charges may apply):

      • Bowling
      • Table tennis
      • Mini golf
      • Swimming Pool

    • Check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel is from 15:00, and check-out is until 11:00.

    • The prices at Crowne Plaza Kitchener-Waterloo, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.