Balneo Complex & Spa Aquatonik is located in Velingrad, the spa capital of the Balkans. Located near Kleptuza Lake, it offers free usage of the spa's aquatonic mineral water pool, sauna, ice room and steam baths. Fitted with free Wi-Fi, the modern air-conditioned rooms all come with a TV, sofa bed and minibar. Bathrooms are equipped with a bathtub. The wellness centre also includes a Dr. Kneipp path and fitness centre. There is also a centre for physical and rehabilitation medicine. Guests can also take part in train adventures, horse riding, or forest trekking excursions. Several restaurants and bars are available on-site for guests' dining pleasure.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 double bed
and
1 sofa bed
1 double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
8.5
Free WiFi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Suzana
    United Kingdom United Kingdom
    I booked this place for my parents and their friends they all liked their little break and was happy with the service they have received
  • Sonia
    Spain Spain
    Good hotel with a good, complete and clean spa. It's a pity that the guy who opens and close the spa is quite rude and want to close before time (one area of the spa works from10h to 19h and the big swimming pool from 9h to 20h). The rest of the...
  • Mirena
    Bulgaria Bulgaria
    Perfect place for a family vacation! Everything was amazing, a perfectly big room with a lot of space for our baby to crawl and explore. Free cot with mattress. Good food in the restaurant, excellent spa and pools, comfortable for us and the kid.

Hotel surroundings

Restaurants
1 restaurant on site

  • AquatoniK Restaurant
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Balneo Complex & Spa Aquatonik
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Restaurant
  • Family rooms
  • Fitness centre
  • Airport shuttle
  • Facilities for disabled guests
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Clothes rack
Activities
  • Cycling
    Off-site
  • Children's playground
  • Tennis court
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Breakfast in the room
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
Wellness
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Bulgarian
  • English
  • Russian

House rules
Balneo Complex & Spa Aquatonik takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
7 - 12 years
Extra bed upon request
BGN 25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Please note that the mineral pool is aquatonic and it is not appropriate for swimming.

License number: PK-19-10442

FAQs about Balneo Complex & Spa Aquatonik

  • Check-in at Balneo Complex & Spa Aquatonik is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Balneo Complex & Spa Aquatonik offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Children's playground
    • Tennis court
    • Solarium
    • Swimming Pool

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Balneo Complex & Spa Aquatonik on this page.

  • Guests staying at Balneo Complex & Spa Aquatonik can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • Yes, Balneo Complex & Spa Aquatonik is popular with guests booking family stays.

  • Balneo Complex & Spa Aquatonik is 2.1 miles from the centre of Velingrad. All distances are measured in straight lines. Actual travel distances may vary.

  • Balneo Complex & Spa Aquatonik has 1 restaurant:

    • AquatoniK Restaurant

  • The prices at Balneo Complex & Spa Aquatonik may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Balneo Complex & Spa Aquatonik include:

    • Twin/Double
    • Double