Boasting a shared lounge, a terrace as well as a bar, Upstairs Hotel is set in the centre of Ostend, 100 metres from Oostende Beach. Among the facilities at this property are a concierge service and luggage storage space, along with free WiFi throughout the property. The accommodation offers evening entertainment and a 24-hour front desk. At the hotel, the rooms are equipped with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms have a safety deposit box, while some rooms also feature a balcony and others also feature city views. All guest rooms will provide guests with a fridge. Upstairs Hotel offers a buffet or continental breakfast. You can play table tennis at the accommodation, and the area is popular for cycling. Mariakerke Beach is 1.6 km from Upstairs Hotel, while Bredene beach is 2.3 km from the property. Ostend - Bruges International Airport is 6 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Ostend, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
2 single beds
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
8.9
Comfort
8.8
Value for money
8.6
Location
9.5
Free WiFi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    Belgium Belgium
    It’s amazing if you go with kids! My son had a blast! I also recommend the breakfast. And location is excellent. Staff are also helpful & friendly. It’s also very ‘Instagramable’ 😅
  • James
    United Kingdom United Kingdom
    Location was perfect especially for getting to Ostend train station where we visited Bruges. There is a huge parking lot underground next to the hotel too. The staff were super friendly and helpful and spoke good English! We called and they...
  • Stephen
    United Kingdom United Kingdom
    We have a six year old. How can you not like a funky hotel with a twisty slide?! Lovely hotel in a great location.
  • Julie
    United Kingdom United Kingdom
    Everything was really fantastic. It far exceeded my expectations. For the price I didn’t expect it to be so amazing.
  • Adamvdb
    United Kingdom United Kingdom
    Room, food, service - every aspect of the hotel experienxe was great. Parking is not easy - and this area of Ostende is more than edgy. Some strange people, uncollected rubbish and a few junkies.
  • Flynn
    United Kingdom United Kingdom
    Breakfast was great, fab location and staff were very helpful
  • Andreea
    Romania Romania
    Modern and stylish decorated, amazing lounge area with games, bar and terrace, incredible breakfast, friendly staff. Had a perfect stay here
  • F
    Belgium Belgium
    The beds were comfortable and the location is great.
  • Luisa
    Netherlands Netherlands
    I liked the location, very close to the beach and the city centre. However if you get a street view room expect loudness from people coming from the beach or parties from 2am to 3:30 am, maybe this only happens in the summer. Rooms don't have AC,...
  • Anastasiia
    Russia Russia
    Very stylish and beautiful hotel. It was pleasure to stay there. The room was comfortable and clean. Breakfast- the best I've ever had in hotels. Location is perfect - 1 min by walk from the sea. Personal is very friendly. At rainy evening we...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • My boyfriend and I are planning a bike trip in Belgium in August! Is it possibile to place safely our bikes in the Hotel? Thank you in advance

    Dear, do not hesitate to come to the reception when you arrive. We have a basement were you can put the bikes, Unfortunately we do not have place for..
    Answered on 27 July 2022
  • Can we come with our Australian shepherd, she's quiet, 10 years old, well educated dog, does not bark. Thanks, Marie

    Yes at a supplement of 16,50 euro per dog per night. Please give us a call if you have already a reservation.
    Answered on 21 May 2023
  • Hi teure, wohl dit be possible to bring our Labrador lady with us for one night? Many thanks Regards A. Tietje

    Dear, It is certainly possible to bring your pet during your stay. A supplement of 16.50 per night will be charged for this. Best regards, Team Upstairs
    Answered on 5 April 2024
  • Hello and good afternoon, we would just like to ask about parking at your hotel, for one night/ day on the 29th February.

    Dear, only public parking. Always welcome to ask more information at the reception. kind regards
    Answered on 13 February 2024
  • Hi, are your rooms provided with a hairdryer?

    Dear, yes room are provided with a hairdryer. kind regards Upstairs team
    Answered on 7 November 2022
  • can you park on street nearby

    Dear, We do not have a parking space. You can use the public parking lots in the area: Parking Kursaal 1, Parking new Zeedijk There are also free par..
    Answered on 19 August 2024
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Hotel surroundings

Facilities of Upstairs Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Lift
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bike tours
  • Walking tours
  • Beach
  • Evening entertainment
  • Mini golf
    Additional charge
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Table tennis
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • French
  • Dutch

House rules
Upstairs Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 20 per child, per night
Cot upon request
€ 12.50 per child, per night
3 - 16 years
Extra bed upon request
€ 20 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroBancontactCash

FAQs about Upstairs Hotel

  • Room options at Upstairs Hotel include:

    • Double
    • Suite

  • The prices at Upstairs Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Upstairs Hotel is 1,000 yards from the centre of Ostend. All distances are measured in straight lines. Actual travel distances may vary.

  • Upstairs Hotel offers the following activities / services (charges may apply):

    • Cycling
    • Games room
    • Table tennis
    • Mini golf
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Beachfront
    • Beach
    • Bike tours
    • Walking tours

  • The nearest beach is just 100 yards from Upstairs Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Upstairs Hotel is from 15:00, and check-out is until 11:00.

  • Guests staying at Upstairs Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
    • Buffet