Reliable info:
Guests say the description and photos for this property are accurate.

Sandcastles offers self-contained accommodation just 10 minutes’ drive from the centre of Surfers Paradise. Guest facilities include a swimming pool, games room, fitness centre, free parking and massage services. The spacious apartments at Sandcastles on the Broadwater come with full kitchen and laundry facilities. All air-conditioned units have a private balcony and cable TV. Guests can enjoy a meal in the barbecue area, or unwind in the spa bath. The tour desk can assist guests with travel arrangements and tickets to theme parks and cruises. Luggage storage is also available. Sandcastles Gold Coast is located only 15 minutes’ drive from major theme parks, including Dreamworld and Wet ‘n’ Wild Water World. A number of shopping outlets are just a 5-minute drive away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.1
Comfort
8.2
Value for money
8.2
Location
8.8
Free WiFi
7.4
Select topics to read reviews:

Guests who stayed here loved

  • Kerby
    Australia Australia
    Loved the location! Was in a very quiet area! The facilities were great, and felt very comfortable there!
  • Natalie
    Australia Australia
    Price was very good. Great location close to theme parks and shopping. Good amenities in the room. A great amount of space and cupboard room for 4 people.
  • Debbie
    Australia Australia
    The position is fantastic to travel to the worlds and surfers paradise
  • Peta
    Australia Australia
    The new managers are amazing. So friendly, kind and fantastically helpful. Spa and pool are great and the BBQ area near the pool is wonderful to just chill and eat all day while everyone goes in and out of the pool. The kids love it too.
  • Kathi
    Australia Australia
    Great location. Price was excellent. Very comfortable.
  • Jodie
    Australia Australia
    The staff where great had the place set up excellent for us 👏 👍. It was perfect for us id stay again.
  • Trixie
    Australia Australia
    We loved our stay at Sandcastles. The staff were fantastic in helping us with a special occasion, our room was spacious & comfortable, and we spent a lot of time hanging out at BBQ area & pool with Larry (resident water dragon).
  • Shane
    Australia Australia
    Excellent location, beautiful apartment, well suited for our stay
  • Julie
    Australia Australia
    Very clean and comfortable apartment with great facilities.
  • Fiona
    Australia Australia
    Well equipped and clean - great facilities all round and staff were super helpful!

Quality rating

This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Host Information

Company review score: 8.9Based on 3,696 reviews from 8 properties
8 managed properties

Company information

Address: 392-398 Marine Parade (Entrance off Parker St.) Labrador Queensland Australia 4215

Property information

These luxury one two and three-bedroom air-conditioned apartments are fully self-contained to provide all your holiday accommodation needs. Large balconies in every apartment have been designed to give spectacular views while adding real living and entertaining space to your apartment. The contemporary design includes spacious kitchens (with European appliances) and open-plan living areas. All apartments are individually owned and furnished.

Neighbourhood information

The beautiful Broadwater is right on your doorstep – enjoy the stunning views, go fishing, swim safely, feed the pelicans, or try your favourite water sports. This is the ideal base for holidaying on the Gold Coast – 10 minutes to Surfers Paradise; no more than 15 minutes to SeaWorld, Movie World, Dream World or Wet ’n’ Wild; 5 minutes to fantastic shopping, restaurants and night life; and within easy reach of international standard golf courses and the lush Gold Coast hinterland. With its perfect central location, Sandcastles is only 10 minutes to the centre of Surfers Paradise, 15 minutes to any of the Gold Coast’s major theme parks, and 5 minutes from international shopping outlets and supermarkets. The beautiful Gold Coast Hinterland is also within easy reach.

Language spoken

English

Property surroundings

Facilities of Sandcastles On The Broadwater
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Fitness centre
  • BBQ facilities
  • Laundry
  • Terrace
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Shared kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Common areas
  • Games room
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Salt-water pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
Food & Drink
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Activities
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Water park
    Additional chargeOff-site
  • Water sport facilities on site
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Services & Extras
  • Wake up service/Alarm clock
Outdoor & View
  • View
Building characteristics
  • Private apartment in building
Transport
  • Car hire
Reception services
  • Invoice provided
  • Tour desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Indoor play area
  • Board games/puzzles
  • Children's playground
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Heating
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
Languages spoken
  • English

House rules
Sandcastles On The Broadwater takes special requests - add in the next step!

Check-in
From 14:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 400 is required on arrival. That's about £204. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 6 per child, per night
2 years
Cot upon request
AUD 6 per child, per night
Extra bed upon request
AUD 30 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
VisaMastercardUnionPay credit cardBankcard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that this property is a 3-storey complex and has no elevator access. Please note we do not accept American Express credit card. The property takes full payment for the booking in line with the cancellation policy. If its a Pay Now and Save / Non refundable booking full payment will be taken within 24 hours of your booking. Our Office hours are 8.00am – 4.00pm Monday-Friday, 8.00am – Noon Saturday and 8.00am – 11.00am Sunday and public Holidays. If your arrival time is outside of these hours, please contact us 24 hours prior so alternative arrangements can be made for your check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sandcastles On The Broadwater in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of AUD 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Sandcastles On The Broadwater

  • Sandcastles On The Broadwater is 5 miles from the centre of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sandcastles On The Broadwater may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Sandcastles On The Broadwater is popular with guests booking family stays.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Sandcastles On The Broadwater on this page.

  • The nearest beach is just 50 yards from Sandcastles On The Broadwater. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sandcastles On The Broadwater on this page.

  • Check-in at Sandcastles On The Broadwater is from 14:00, and check-out is until 10:00.

  • You can choose from a number of accommodation options at Sandcastles On The Broadwater (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Sandcastles On The Broadwater on this page.

  • You can choose from a number of accommodation options at Sandcastles On The Broadwater (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Sandcastles On The Broadwater offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Cycling
    • Children's playground
    • Games room
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Water park
    • Beachfront
    • Fitness
    • Bike tours
    • Swimming Pool
    • Water sport facilities on site
    • Tour or class about local culture
    • Beach

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.