Quest Caroline Springs offers spacious modern studios and apartments set around a central atrium offering views over the surrounding area. Each apartment at Quest Apartments Caroline Springs offers comfortable and stylish decor including flat-screen TV, work desk with internet access and Parking is available with extra charge. All apartments have a kitchenette with a microwave and refrigerator. Guests can charge their meals at various local restaurants back to their room. Located in the fast-growing western suburb of Caroline Springs, these apartments offer easy access to the Western Highway to Ballarat and the Ring Road linking Melbourne and the international airport. Melbourne city centre is a 20-minute drive away. The tour desk can organise airport transfers and tickets to Werribee Zoo. Free luggage storage facilities are available.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top location: Highly rated by recent guests (8.7)

Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
or
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
8.1
Location
8.7
Free WiFi
7.4
High score for Caroline Springs
Select topics to read reviews:

See what guests loved the most:

  • C
    Catherine
    Australia Australia
    I arrived late at night with little warning, and was glad the heater was on when I got in, the room was clean with a lovely view and amenities. the staff at reception were warm and kind.
  • Philip
    Australia Australia
    A typical Quest apartment. clean and well set up with good facilities for a short stay. We had the studio apartment, although small was fine for a couple. Bathroom was good.
  • Sheila
    United Kingdom United Kingdom
    good proximity to shops and restaurants, good parking facilities

Managed by Quest Caroline Springs

Company review score: 9.1Based on 95,530 reviews from 119 properties
119 managed properties

Property information

Quest Caroline Springs is a 4.5 star serviced apartment offering spacious Studio,1 & 2 bedroom apartments or Executive Suites.Located only 20 minutes from Tullamarine Airport and Melbourne CBD. Perfect for overnight or long term accommodation.

Language spoken

English

Property surroundings

Facilities of Quest Caroline Springs
Great facilities! Review score, 8.3

Most popular facilities
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Free WiFi
  • Private parking
  • Non-smoking rooms
  • Family rooms
Parking
Private parking is possible on site (reservation is not needed) and costs AUD 9 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Children's high chair
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Laptop safe
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron
Pets
Pets are allowed on request. Charges may be applicable.
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Terrace
Wellness
  • Fitness centre
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Packed lunches
  • Breakfast in the room
  • Room service
  • Tea/Coffee maker
Services & Extras
  • Wake-up service
  • Wake up service/Alarm clock
Transport
  • Shuttle service
    Additional charge
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English

House rules

Quest Caroline Springs takes special requests - add in the next step!

Check-in

From 14:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 250 is required on arrival. That's about GBP 130. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 10 per child, per night
2 years
Cot upon request
AUD 10 per child, per night
Extra bed upon request
AUD 65 per child, per night
3+ years
Extra bed upon request
AUD 65 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Cash is not accepted Quest Caroline Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 21:00 and 07:00.

Pets

Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Please note that there is a surcharge for credit card payments, 1.5% on Visa/Mastercard, 3% on Diners/American Express.

Please note that guests are required to present a valid photo ID and credit card in the name of the person who made the booking upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Caroline Springs in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quest Caroline Springs

  • You can choose from a number of accommodation options at Quest Caroline Springs (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Quest Caroline Springs is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Caroline Springs on this page.

  • The prices at Quest Caroline Springs may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Quest Caroline Springs is 1.1 miles from the centre of Caroline Springs. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Quest Caroline Springs (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Quest Caroline Springs is from 14:00, and check-out is until 10:00.

  • Quest Caroline Springs offers the following activities / services (charges may apply):

    • Fitness centre