• Kitchen
  • City view
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Get the celebrity treatment with world-class service at Quay West Suites Melbourne

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 200 metres away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-metre indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialities such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Centre. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Accor, Quay West
Hotel chain/brand

Property highlights

Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.4
Location
9.7
Free WiFi
8.6
High score for Melbourne
Select topics to read reviews:

See what guests loved the most:

  • Mark
    Australia Australia
    Location, balcony views, spacious and very comfortable
  • Clarissa
    Australia Australia
    Great Location, Great Staff, Good facilities and large room. Breakfast was nice, but not amazing.
  • John
    Australia Australia
    The friendly service was great. Very clean nice room Pool was great.

Hotel surroundings

Restaurants
1 restaurant on site

  • Jarrah Bar & Terrace
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Quay West Suites Melbourne
Great facilities! Review score, 9.1

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
View
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
Kitchen
  • Children's high chair
  • Coffee machine
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs AUD 35 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Salt-water pool
  • Pool/beach towels
Wellness
  • Fitness
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Macedonian
  • Maltese
  • Polish
  • Serbian
  • Thai
  • Vietnamese
  • Chinese

House rules

Quay West Suites Melbourne takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about GBP 51. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Cash is not accepted Bankcard Quay West Suites Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quay West Suites Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quay West Suites Melbourne

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Quay West Suites Melbourne on this page.

  • Check-in at Quay West Suites Melbourne is from 14:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Quay West Suites Melbourne is 850 yards from the centre of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

  • Quay West Suites Melbourne has 1 restaurant:

    • Jarrah Bar & Terrace

  • Room options at Quay West Suites Melbourne include:

    • Suite
    • Studio
    • Apartment

  • Guests staying at Quay West Suites Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Quay West Suites Melbourne offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Fitness
    • Swimming Pool

  • The prices at Quay West Suites Melbourne may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.