Located in the heart of Innsbruck, the city’s first design hotel has opened its doors and enriched the city with an architectural jewel. The PENZ exudes modernity while providing luxurious hospitality in the traditional manner. It offers the perfect ambience of well-being for relaxed regeneration and peaceful, restorative sleep, but also for concentrated work. The 5th Floor is the American Bar as well as the breakfast restaurant on the roof of The PENZ Hotel. Here you can admire the spectacular view while enjoying your delicious breakfast consisting of exotic fruits, sparkling wine, salmon and other tasty specialities.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Innsbruck, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.2
Location
9.8
Free WiFi
8.8
High score for Innsbruck
Select topics to read reviews:

Guests who stayed here loved

  • Pimjai
    Thailand Thailand
    Nice and big room, perfect location to walk around the city and with playground next to hotel entrance.
  • Daniel
    Australia Australia
    I recently stayed at The Penz Hotel in Innsbruck, and overall, it was a pleasant experience with a few notable highlights. The location is excellent, offering easy access to the old town and main attractions, which made exploring the city...
  • Dearknees
    United Kingdom United Kingdom
    Modern architecture 5th floor bar and breakfast room Excellent breakfast Mountain views from our room Excellent location for the Alte Stadt
  • Santos
    Netherlands Netherlands
    Location is great, really city center with all facilities around. Room was really comfortable and clean impressive. Beds really comfortable. High recommended The Penz Hotel.
  • Besnik
    Kosovo Kosovo
    The staff was friendly and welcoming. The place was very clean, with a perfect location right in the center. The breakfast was 11/10.
  • Markus
    Switzerland Switzerland
    Modern; in center of the city; great breakfast buffet!!
  • Gabriela
    Romania Romania
    Friendly staff. Modern, new hotel. A very good location. the rooms are very clean and good equipped. Great bar and breakfast is very good and various. The parking is near ,undergrund, safe. I will come again here
  • Alaina
    United States United States
    It was a great standard hotel room with a very helpful, friendly staff. Very clean and organized!
  • Jonathan
    United Kingdom United Kingdom
    A proper 4 star hotel! The staff in all arrears were friendly and helpful at all times, and always asking to do more for you. The hotel is modern and rooms are really well designed. Breakfast was a particular highlight - huge selection, all really...
  • Stephen
    Australia Australia
    Location was great and staff were very good. Helena in particular in reception gave us some great tips and recommendations. Room was clean and spacious and met our needs.

Hotel surroundings

Facilities of The PENZ Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Terrace
  • Heating
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 16 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
Safety & security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English
  • French
  • Italian

House rules
The PENZ Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 04:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that The PENZ Hotel may pre-authorize the guests' credit cards.

Please note that the rooms are strictly non-smoking.

Please note that there is no on-site parking but the Rathausgalerie is a public parking garage located directly under the hotel.

When booking 4 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about The PENZ Hotel

  • Guests staying at The PENZ Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Buffet

  • The prices at The PENZ Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The PENZ Hotel is 150 yards from the centre of Innsbruck. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The PENZ Hotel is from 15:00, and check-out is until 11:00.

  • The PENZ Hotel offers the following activities / services (charges may apply):

    • Cycling
    • Hiking

  • Room options at The PENZ Hotel include:

    • Twin/Double
    • Double
    • Suite