Located next to the Westbahnhof Train and Underground Station, Hotel Mercure Wien Westbahnhof is only 700 metres from the Stadthalle event and concert location. Free WiFi is available. The Mercure Wien Westbahnhof features a large lobby, a bar offering cocktails and wines, and a sauna. The on-site restaurant Westside serves international cuisine as well as Austrian specialities. The U3 underground line takes you directly to the city centre in just 7 minutes. A shuttle bus to the airport stops in front of the hotel, and the Mariahilfer Straße shopping street is just a 5-minute walk away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the best rated area in Vienna, this hotel has an excellent location score of 8.9

Breakfast info

Continental, Gluten-free, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.1
Cleanliness
7.9
Comfort
7.6
Value for money
7.5
Location
8.9
Free WiFi
7.8
Low score for Vienna
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello Do you have a little and refrigerator in room?

    Our Superior rooms are equipped with a small refrigerator.
    Answered on 17 May 2022
  • Is it possible to have a refrigerator in a Standard Double room ?

    Our The one for all rooms are without any refrigerator or minibar.
    Answered on 21 June 2022
  • We are traveling by bicycle. Do you have somewhere we can securely store two bicycles during our stay? Thank you.

    Dear Sirs, thank you for your message. You can store the bicycle in our garage where is a safe space for bikes.
    Answered on 13 September 2022
  • hello! can you tell me what is the maximum high for entering in your parking garage? thank you!

    Dear Sirs, the maximum high is 2 meters.
    Answered on 6 February 2023
  • Do rooms have opening windows?

    Hello, yes, it is possible to open the windows in all rooms. Kind regards Mercure Wien Westbahnhof
    Answered on 22 January 2020
  • Hi how far from the airport please

    The airport is around 45 minutes by car away.
    Answered on 29 July 2022
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Hotel surroundings

Restaurants
1 restaurant on site

  • Westside
    • Cuisine
      Austrian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hotel Mercure Wien Westbahnhof

Most popular facilities
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linen
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 25 per day.
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Croatian
  • Hungarian
  • Italian

House rules
Hotel Mercure Wien Westbahnhof takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 03:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Mercure Wien Westbahnhof

  • Hotel Mercure Wien Westbahnhof has 1 restaurant:

    • Westside

  • The prices at Hotel Mercure Wien Westbahnhof may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Mercure Wien Westbahnhof can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • Buffet

  • Room options at Hotel Mercure Wien Westbahnhof include:

    • Double
    • Single
    • Twin

  • Hotel Mercure Wien Westbahnhof offers the following activities / services (charges may apply):

    • Hotel Mercure Wien Westbahnhof is 1.8 miles from the centre of Vienna. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Mercure Wien Westbahnhof is from 15:00, and check-out is until 11:30.