Mercure Vienna First is centrally located in Vienna's first district, just 500 metres from Saint Stephen's Cathedral and the Stephansplatz Underground Stop (line U1 and U3). Free WiFi is provided, and the front desk is open 24 hours per day. The modern rooms come with a flat-screen TV and a private bathroom with free toiletries and a hairdryer. Some also come with a seating area. Several bars and restaurants are in the immediate vicinity, and the Graben and Kärnter Straße, popular shopping areas, are a 5-minute walk away. The Schwedenstraße Underground Stop (lines U1 and U4) is a 4-minute walk away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Vienna, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.7
Comfort
8.8
Value for money
8.0
Location
9.6
Free WiFi
8.3
High score for Vienna
Select topics to read reviews:

Guests who stayed here loved

  • Razvan
    Romania Romania
    Smack in the middle of the most important checkpoints in Vienna, with a cleanliness level to envy (even the lobby bathrooms are spotless) and very friendly staff (from concierge to breakfast servers), Mercure is definitely our go-to for our Vienna...
  • Carolyn
    Australia Australia
    The staff were great , our rooms were always serviced by the time we came in.
  • Chris
    United Kingdom United Kingdom
    Great central location, very spacious room & friendly staff.
  • Cristina
    Romania Romania
    Really good location, modern equipment of the rooms.
  • Kseniia
    Ukraine Ukraine
    We had a fantastic stay at this hotel. From the moment we arrived, the staff were incredibly welcoming and attentive. The room was spotless, spacious, and well-appointed, with a comfortable bed and excellent amenities. Every day we had cleaning...
  • Sean
    Jordan Jordan
    The staff were friendly and the location near all the shops and cafes was good.
  • Dan
    Australia Australia
    Lovely.hotel Clean Free water Air con was great Great location
  • Erhan
    Turkey Turkey
    The location of the hotel is easily accessible and located in the historical city center. The receptionist staff was polite and we felt very comfortable being allowed to check in early. The room was clean and useful.
  • K
    Finland Finland
    Location was perfect. Short distance to historical City Center, also tram & bus connections were close. Hotel Rooms were Air conditioned, which was a big plus due to hot summer temperatures. Water bottles were replaced daily with new ones, which...
  • Evanthia
    Canada Canada
    Great Location, Rooms were comfortable, Clean rooms, Bathroom was very good.

Hotel surroundings

Restaurants
1 restaurant on site

  • Vienna 1st
    • Cuisine
      Austrian • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Mercure Vienna First
Great facilities! Review score, 8.3

Most popular facilities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • View
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 32 per day.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • Czech
  • German
  • English
  • Italian
  • Russian

House rules
Mercure Vienna First takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please note that if booking more than 7 units, different cancellation policies and additional supplements apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Mercure Vienna First

  • Room options at Mercure Vienna First include:

    • Double

  • Mercure Vienna First offers the following activities / services (charges may apply):

    • Walking tours

  • Check-in at Mercure Vienna First is from 15:00, and check-out is until 12:00.

  • Guests staying at Mercure Vienna First can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet

  • Mercure Vienna First is 400 yards from the centre of Vienna. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Vienna First may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Vienna First has 1 restaurant:

    • Vienna 1st