• City view
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Shangri-La Dubai

Centrally located along Sheikh Zayed Road, 10 minutes’ drive from Dubai Mall and Burj Khalifa, this 5-star Asian themed hotel boasts two swimming pools, an extensive health club and spa, free WiFi and eight restaurants and bars. The 302 elegantly appointed guest rooms and suites incorporate geometric design patterns and feature free WiFi, flat-screen TVs, working desks and a fully stocked minibar. The luxury bathrooms feature deep soaking tubs and walk-in showers. Visitors are spoilt for choice when it comes to dining. Shangri-La Hotel, Dubai, offers a range of sophisticated dining options through our eight restaurants and bars to suit all tastes. Experience the signature restaurant of Shangri-La Hotels worldwide, Shang Palace, and enjoy a delightful taste of traditional Cantonese cuisine. Spend an evening at ikandy ultralounge, a relaxed, funky outdoor lounge, with incredible views of the Burj Khalifa which blends poolside bliss with signature cocktails, flavoured shisha and delicious light bites. The state-of-the-art health club features a fully equipped gym of cardiovascular and weight training systems as well as squash and tennis courts. The holistic CHI, The Spa at Shangri-La offers treatments inspired by the art of traditional Chinese medicine, embracing the principles of vitality, fitness and beauty as the keys to achieving inner balance and well-being. Hotel Shangri-La Dubai is a 5-minute walk from Financial Centre Metro Station, and less than a 5-minute drive from Jumeirah Beach Park. Dubai International Airport is 5 minutes away by car.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.4
Location
9.1
Free WiFi
9.0
High score for Dubai
Select topics to read reviews:

See what guests loved the most:

  • Konstantin
    Spain Spain
    Staff was excellent, Saudi, Diana and intern Dinara made our stay incredible. Definitely recommensing the hotel and the team!
  • Paul
    United Kingdom United Kingdom
    Friendly and efficient staff that helped woth all my transport, food and accommodation needs
  • Natalia
    Netherlands Netherlands
    Exceptional treatment by everyone from the staff, beautiful rooms, great view from the rooftop and also a wonderful breakfast with great variety of products, all of them good quality.

Hotel surroundings

Restaurants
2 restaurants on site

  • Dunes Cafe
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Shang Palace
    • Cuisine
      Cantonese • Chinese
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Shangri-La Dubai
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Activities
  • Tennis equipment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Squash
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - indoorAdditional charge
  • Open all year
  • Adult only
  • Pool with view
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Indonesian
  • Italian
  • Romanian
  • Filipino

House rules

Shangri-La Dubai takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AED 500 is required on arrival. That's about GBP 107. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Shangri-La Dubai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be cancelled in case of non-payments.

For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation or credit card given will be manually pre-authorized for the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancellations or no show, the card will be charged based on the cancellation policy mentioned in your booking.

Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Shangri-La Dubai

  • Check-in at Shangri-La Dubai is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Shangri-La Dubai may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Shangri-La Dubai include:

    • Double
    • Suite
    • Twin

  • Shangri-La Dubai is 0.9 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Shangri-La Dubai offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Squash
    • Spa facilities
    • Swimming Pool
    • Nightclub/DJ
    • Personal trainer
    • Spa/wellness packages
    • Tennis equipment
    • Fitness classes
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Beauty Services
    • Yoga classes
    • Fitness
    • Steam room
    • Foot bath

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Dubai on this page.

  • Shangri-La Dubai has 2 restaurants:

    • Shang Palace
    • Dunes Cafe

  • Guests staying at Shangri-La Dubai can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Buffet