Located just a quick 20-minute drive from Abu Dhabi International Airport and a mere 25 minutes from the excitement of Yas Island, Metropolitan Al Mafraq Hotel is your family-friendly haven. Our 4-star retreat offers a blend of modern comforts with a touch of traditional Arabic elegance. Each of our 242 rooms and suites opens onto a private balcony, where you can bask in views of our inviting pool or lush garden. In every room, you'll find a 32-inch flat-screen satellite TV, a delightful pillow menu, and complimentary coffee and tea. Plus, there's a well-stocked minibar for your convenience. Dining with us is a delightful journey. The Olive Branch restaurant serves up a variety of fresh dishes from the Mediterranean, while Oasis Oriental tempts you with delectable Middle Eastern delights. If you're in the mood for beverages and snacks, you can choose between Hunter's and Rimal Bar. We know that staying active and entertained is essential, especially for families. That's why our recreation center offers a wide range of activities, where you can play a game of paddle or take a dip in our heated pool, complete with a swim-up bar. Ladies will appreciate our Fitness Center, which offers separate gym facilities for a more comfortable workout experience. And if relaxation is what you seek, our Spa is here to pamper you with soothing massages and treatments. Beyond our family-friendly amenities, we're conveniently located just a 25-minute drive from Abu Dhabi city center. For a taste of Dubai, it's just a 45-minute drive away. Your memorable family getaway begins here at Metropolitan Al Mafraq Hotel!

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, American, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 591 reviews from the past 12 months.
Guests commended the <b>friendly staff</b> and <b>convenient location</b> of Metropolitan Al Mafraq Hotel. However, <b>room cleanliness</b> and comfort received mixed reviews. Guests were unimpressed with room soundproofing, noting noise disturbances. <b>Value for money</b> was also a point of mixed sentiment.
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Categories:

Staff
8.1
Facilities
7.4
Cleanliness
7.5
Comfort
7.6
Value for money
7.2
Location
7.7
Free WiFi
8.1
Low score for Abu Dhabi

Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • The Olive Branch Restaurant
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian
  • Oasis Oriental Restaurant
    • Cuisine
      Middle Eastern • Pizza • Seafood • International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free

Facilities of Metropolitan Al Mafraq Hotel

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Live sport events (broadcast)
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Tennis equipment
    Additional charge
  • Entertainment staff
  • Darts
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Fence around pool

Pool 2 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Afrikaans
  • Arabic
  • Azerbaijani
  • German
  • English
  • Farsi
  • French
  • Hindi
  • Italian

House rules
Metropolitan Al Mafraq Hotel takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about £108. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
AED 70 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
AED 70 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that:

•Check-out time is 12:00 pm. The hotel shall extend the check-out to 2:00 pm free of charge, but will charge AED 150 if guests check out between 2:00 pm and 4:00 and AED 200 if the guests check out between 4:00 pm and 6:00 pm. Guests shall be charged for a full day if guests check out after 6:00 pm.

•When checking in, guest must deposit one night’s room charges. In case of no supplemental charges, the deposit shall be credited back to the guest’s account upon check-out.

•Bed types (King or Twin) are subject to availability.

A Valid Passport or Emirates ID or UAE Driving License is mandatory to be presented by all guests upon check in at the hotel reception desk.

On lunch included bookings for Fridays & Saturdays, guests will be offered a Saturday Garden Brunch instead of lunch until the 10th of March 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Metropolitan Al Mafraq Hotel

  • The prices at Metropolitan Al Mafraq Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Metropolitan Al Mafraq Hotel is 19.3 miles from the centre of Abu Dhabi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Metropolitan Al Mafraq Hotel include:

    • Double
    • Suite
    • Twin/Double
    • Twin
    • Studio
    • Apartment

  • Check-in at Metropolitan Al Mafraq Hotel is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Metropolitan Al Mafraq Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Tennis court
    • Darts
    • Happy hour
    • Spa/wellness packages
    • Themed dinner nights
    • Steam room
    • Live sport events (broadcast)
    • Fitness
    • Personal trainer
    • Tennis equipment
    • Swimming Pool
    • Entertainment staff
    • Fitness/spa locker rooms
    • Foot bath
    • Fitness classes
    • Spa facilities

  • Guests staying at Metropolitan Al Mafraq Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • American
    • Buffet
    • Breakfast to go

  • Metropolitan Al Mafraq Hotel has 2 restaurants:

    • Oasis Oriental Restaurant
    • The Olive Branch Restaurant