Noise Policy

We have no loud music policy post 10 pm. We would request you to please refrain from playing loud music in or outside your room after 10 pm to avoid inconvenience to other guests and residences.

Speaker Policy

Speakers whether small or big are not allowed to be carried to any room category. The same can be stored under storage at bell desk.

Non-smoking / Shisha Policy

Smoking inside a non-smoking room category is strictly not permissible.

An ashtray is provided should you wish to smoke outside on your balcony / terrace.

Shisha is strictly not permissible inside the room in the balcony / terrace.

This policy is strictly enforced, any guest found in breach of the hotel’s non-smoking policy will be charged penalty fees of AED 1000 (minimum charge).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Photo Identification Policy

It is a legal requirement that guests must present valid physical Emirates ID OR physical Passport OR physical GCC National ID for check-in. This is applicable for every individual staying in the room or visiting, without exception.

No other ID cards including soft copy of the aforementioned ID cards are accepted as per legal requirements. Physical Driving license is accepted only for UAE Nationals.

Maximum Occupancy Policy

Maximum occupancy in any room category booked, includes the main guest + accompany guest + visitors. If the number of occupants designated for a particular room category reaches the maximum limit, no additional guests or visitors would be allowed to stay / visit the room.

Credit Card Policy

Guests are required to present physical credit card upon check-in for payment & pre-authorization towards room & incidental charges.

Visitor Policy

Maximum occupancy in any room category booked, includes the main guest + accompany guest + visitors. If the number of occupants designated for a particular room category reaches the maximum limit, no additional guests or visitors would be allowed to stay / visit the room.

It is a legal requirement that guests must present valid physical Emirates ID OR physical Passport OR physical GCC National ID for check-in. This is applicable for every individual staying in the room or visiting, without exception.

No other ID cards including soft copy of the aforementioned ID cards are accepted as per legal requirements. Physical Driving license is accepted only for UAE Nationals.

Damage Policy

All items in the room are available for purchase. Should any item be taken from the room on departure or anything found damaged, the price of the item will be charged to the credit card on file.

Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm.

Vui lòng thông báo trước cho Hyatt Place Dubai Al Rigga Residences về thời gian đến dự kiến của quý khách. Khách có thể sử dụng ô Yêu cầu Đặc biệt khi đặt phòng hoặc liên lạc trực tiếp với chỗ nghỉ qua các thông tin liên hệ được ghi trong xác nhận đặt phòng.

Thời gian yên lặng bắt đầu từ 23:00:00 đến 07:00:00.

Do dịch virus corona (COVID-19), các biện pháp an toàn và vệ sinh bổ sung hiện đang được thực hiện tại chỗ nghỉ này.