• Kitchen
  • City view
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Get the celebrity treatment with world-class service at Grand Mercure Dubai City

Set in Dubai, 7 km from the Dubai World Trade Centre, Grand Mercure Dubai City offers accommodation with a restaurant, free private parking, a fitness centre and a terrace. This 5-star hotel offers a kids' club, free extra beds for kids during their stay, a concierge service and free WiFi. The accommodation provides a 24-hour front desk, room service and currency exchange for guests. The units come with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, a hairdryer and a desk. At the hotel every room includes a wardrobe and a private bathroom. Grand Mercure Dubai City offers a continental or American breakfast. The accommodation also provides a business centre and guests can check the newspapers or use the fax machine and photocopier at Grand Mercure Dubai City. The nearest airport is Dubai International Airport, 5 km from Grand Mercure Dubai City while The Dubai Fountain is 12 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
8.1
Location
8.5
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • David
    United Kingdom United Kingdom
    location was good and facilities in the hotel were also great.
  • Nickyzal
    United Kingdom United Kingdom
    FROM DOOR MEN TO RECEPTION TO RESTAURANT STAFF IMPECCABLE CUSTOMER SERVICE!
  • Usama
    Pakistan Pakistan
    The staff was very cooperative specially Mr. ARSHAD ON THE FRONT DESK.

Hotel surroundings

Restaurants
1 restaurant on site

  • Walima
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free

Facilities of Grand Mercure Dubai City
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Pool view
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Russian
  • Filipino
  • Urdu
  • Chinese

House rules

Grand Mercure Dubai City takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
AED 150 per child, per night
4 - 12 years
Extra bed upon request
AED 150 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Grand Mercure Dubai City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that rooftop pool is going through maintenance work, during this period guest can utilize our mezzanine pool facility.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Dubai City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Grand Mercure Dubai City

  • Check-in at Grand Mercure Dubai City is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grand Mercure Dubai City offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Back massage
    • Spa facilities
    • Hand massage
    • Personal trainer
    • Foot massage
    • Spa lounge/relaxation area
    • Fitness
    • Fitness/spa locker rooms
    • Neck massage
    • Steam room
    • Full body massage
    • Swimming Pool
    • Head massage
    • Spa/wellness packages

  • Room options at Grand Mercure Dubai City include:

    • Apartment
    • Suite
    • Triple

  • Grand Mercure Dubai City has 1 restaurant:

    • Walima

  • Guests staying at Grand Mercure Dubai City can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Grand Mercure Dubai City is 5.6 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grand Mercure Dubai City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.