• Kitchen
  • City view
  • Garden
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Experience world-class service at Dukes The Palm, a Royal Hideaway Hotel

Situated on Palm Jumeirah, Dukes The Palm, a Royal Hideaway Hotel brings a world of British charm with cosmopolitan luxury. Guests can lounge around in the lazy river or enjoy an array of water sports on the beach front. Dukes The Palm, a Royal Hideaway Hotel boasts 279 luxuriously appointed rooms and 285 tastefully furnished serviced apartments with spectacular views of the Arabian Gulf, framed by the iconic Marina skyline. All rooms and suites have a flat screen satellite TV, coffee and tea making facilities, a spacious wardrobe and an in room safe. You will also find bathrobes, slippers and complimentary Floris toiletries. Dukes The Palm, a Royal Hideaway Hotel offer the absolute best of British to the table, the Great British Restaurant (GBR) serves up a fabulous choice of dishes with a British twist. Guests can dine at GBR for an all-day dining experience with views of the glistening Dubai Marina skyline. Dukes Bar concocts some of the world’s best Martinis. The property offers a state-of-the-art gym with advanced equipment to cater to guests fitness regime. Situated on the 14th floor, guests can work out to magnificent views of Dubai Marina Skyline through floor to ceiling windows. There is also a highly reputable hair salon at the property for guests who want to pamper themselves. Dukes The Palm, a Royal Hideaway Hotel is easily accessible from Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), which are both just 30 minutes’ drive away. Mall of Emirates is a 20 minute drive away, whilst Dubai Mall can be reached in 30 minutes. All the amusement parks of Dubai Parks and Resorts can be reached in 30 minutes.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Royal Hideway Luxury Hotels by Barcelo Hotel Group
Hotel chain/brand
Royal Hideway Luxury Hotels by Barcelo Hotel Group

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Children's playground


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
or
2 single beds
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 sofa bed
and
1 large double bed
1 extra-large double bed
1 sofa bed
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 sofa bed
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
8.2
Location
9.0
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Ruth
    Zimbabwe Zimbabwe
    The space , furniture and views. My room had so much space and nicely furnished. The surprise edible chocolate board!
  • Brian
    United Kingdom United Kingdom
    Staff were great especially Faruk on security helping with taxis and general knowledge of the area. Also in reception Ayas Hnin was terrific, explained everything so well and was so courteous.
  • Shaistah
    United Arab Emirates United Arab Emirates
    Really friendly customer service. Clean Hotel. Great Location. Really good breakfast buffet. Plenty of loungers by the pool & beach.

Property surroundings

Restaurants
2 restaurants on site

  • Great British Restaurant
    • Cuisine
      British • Mediterranean • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Khyber Restaurant
    • Cuisine
      Indian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities of Dukes The Palm, a Royal Hideaway Hotel
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Bar
  • Private beach area
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Activities
  • Live sport events (broadcast)
    Additional charge
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Children's playground
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Auditory guidance
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • Afrikaans
  • Arabic
  • Azerbaijani
  • Belarusian
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Dutch
  • Portuguese
  • Russian
  • Filipino
  • Turkish
  • Ukrainian
  • Urdu
  • Chinese

House rules

Dukes The Palm, a Royal Hideaway Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AED 1500 is required on arrival. That's about GBP 323. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB Diners Club American Express Cash Dukes The Palm, a Royal Hideaway Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a mandatory tourism fee of AED 20 per room per night.

The credit card must be in the name of one of the passengers travelling and the same card must be carried for verification upon check-in at the resort. Alternatively, if the passenger travelling is not the cardholder, or if for any reason, the credit card used for the booking cannot be produced at check in, the passenger may pay in cash or with alternate credit card, failing which the resort has the rights to cancel or reject the booking.

Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law. Original passport, UAE Emirates ID, GCC ID’s are accepted

Please note that there is an ongoing development program taking place at our property and construction work taking place nearby. As such our guests may experience visual and intermittent noise disturbances.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Dukes The Palm, a Royal Hideaway Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of AED 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Dukes The Palm, a Royal Hideaway Hotel

  • Room options at Dukes The Palm, a Royal Hideaway Hotel include:

    • Studio
    • Double
    • Suite
    • Apartment
    • Family

  • Yes, Dukes The Palm, a Royal Hideaway Hotel is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Dukes The Palm, a Royal Hideaway Hotel is 9.9 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Dukes The Palm, a Royal Hideaway Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Dukes The Palm, a Royal Hideaway Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Dukes The Palm, a Royal Hideaway Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Children's playground
    • Kids' club
    • Evening entertainment
    • Beachfront
    • Happy hour
    • Personal trainer
    • Live sport events (broadcast)
    • Fitness/spa locker rooms
    • Swimming Pool
    • Themed dinner nights
    • Live music/performance
    • Water sport facilities on site
    • Beauty Services
    • Beach
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Private beach area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Fitness classes

  • Check-in at Dukes The Palm, a Royal Hideaway Hotel is from 15:00, and check-out is until 12:00.

  • Dukes The Palm, a Royal Hideaway Hotel has 2 restaurants:

    • Khyber Restaurant
    • Great British Restaurant