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The best five-star hotels in Riviera Maya

Check out our pick of great five-star hotels in Riviera Maya

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Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only 5 stars

Playa del Carmen

Located in Playa del Carmen, 8.8 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodation with free bikes, free private parking, a fitness centre and a garden. Providing a restaurant, the property also has a terrace, as well as a sauna and a hot tub. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

You can play tennis at this 5-star hotel, and the area is popular for snorkelling and cycling. I have put some thoughts before writing this review.. the thing is this is probably one of the best resorts in the world! I mean it’s not ultra fancy, perfect nor it is for everyone, but I think it’s for most of people out there. It’s new, eco friendly, massive, clean, organized, locally focused, Mexican in heart with amazing food and drinks and gives access to all xcaret brand parks and facilities (besides casa de la playa, the most exclusive one). In a lot of ways it improves the already good Xcaret Mexico hotel (the first one). Indeed 3 years ago I have stayed in Xcaret Mexico hotel and besides the obvious absence of children in this one I founded the service much better overall, the refinement improved, the materials although similar are newer and feel more modern and stylish. I really appreciated the scent change in bath amenities, much better than in the previous hotel (actually I have complained before). In the first day I was a little disappointed as the main pool was very cold…don’t know if a conversation I had with the pool staff had any consequence but the following days the water was so much warmer, it was really enjoyable! So it is definitely a heated pool! The hotel should keep it always warm as its the best spot of the resort to linger! I also found a smaller pool besides building Casa Musica that is much hotter than the others, a calm place to relax and to enjoy great coktails (secret spot!). The food. Where to start… a massive main restaurant Mercado de San Juan which can be overwhelming big, delivers impressive high quality food considering the variety and the massive amount of food available all day long. I just think it is not well organized, there is deserts in the middle, Mexican food scattered around, and just seems a little confusing to navigate. Regarding the a la Carte restaurants they are all good quality but Tah Xido and Encanta restaurants were a level above the rest, truly amazing experience!

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9.4
Superb
1,613 reviews
Price from
£446
per night

Hotel Shibari - Restaurant & Cenote Club 5 stars

Zona Hotelera, Tulum

Situated in Tulum, 200 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the bar.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub and terrace. Must see this this beautiful hotel in Tulum it’s one of a kind

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9.3
Superb
273 reviews
Price from
£516
per night

Hotel Milam 5 stars

Tulum City Centre, Tulum

Attractively set in Tulum, Hotel Milam features air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities of this property are a garden, a shared lounge and a terrace. The property has a year-round outdoor pool, fitness centre, hot tub and free bikes.

You can play billiards at this 5-star hotel, and the area is popular for hiking and cycling. Such a beautiful hotel. We came here for our honeymoon. Everything here is so relaxing and a piece of heaven. The food is incredible, as well as the stuff. Everything we needed they helped us. Lucia and the other people serving our food as well. I really recommend the hotel at least one time because it’s truly an experience, especially coming with your loved one.

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9.9
Exceptional
148 reviews
Price from
£352
per night

Rubi Tulum 5 stars

Tulum

Rubi Tulum has free bikes, outdoor swimming pool, a garden and restaurant in Tulum. This 5-star hotel features free WiFi and a bar. The accommodation offers airport transfers, while a car rental service is also available. The hotel is beautifully designed and everything is set for privacy, quiet and luxury. The rooms are absolutely beautiful and I loved the split levels which all had a different purpose. The terrace with the view and private pool were just jaw dropping.

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9.2
Superb
194 reviews
Price from
£120
per night

The Yellow Nest Tulum 5 stars

Tulum

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. Staff was amazing! Really kind and wanting to help with everything. The villa with private pool was beautiful! The breakfast was healthy and delicious!

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9.2
Superb
436 reviews
Price from
£156
per night

Hotel Muaré & Spa Tulum 5 stars

La Veleta, Tulum

This is an adult-only hotel, that offers luxury amenities, A/C, a minibar, healthy snacks, 24th security, and room service.

Every room has a private garden with relaxing amenities hot or cold plunge pool, on request, some rooms have hammocks. Muare was absolutely beautiful! We felt as if it was our private little oasis in the jungle. The rooms were so clean and comfortable, the private back yards were a highlight for us! We really enjoyed the outdoor shower. The restaurant food and drinks were amazing and we loved enjoying them by the pool. All of the staff was exceptional. Being able to communicate to staff and restaurant via what's app was so easy! We especially loved the service by Nicholas and Brian the waiter. They were so friendly.

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9
Superb
417 reviews
Price from
£265
per night

Wakax Hacienda - Cenote & Boutique Hotel 5 stars

Tankah Bay, Tulum

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a hot tub and a business centre. Vast grounds, huge beautiful cenote. Free paddle boarding and yoga, tours and bikes to cycle around the resort. Not busy at all. Beautiful rooms. Much better value that other places in Mexico

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9.5
Exceptional
638 reviews
Price from
£252
per night

Layla Tulum - Adults Only 5 stars

Tulum City Centre, Tulum

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers room service, a concierge service and free WiFi. The property is 3.9 km from Tulum Archeological Site, and within less than 1 km of the city centre. The Frontdesk was really helpful. Room was great, clean and I loved the fancy furnitures. We stayed one night longer because we felt so comfortable there.

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9
Superb
682 reviews
Price from
£157
per night

Jungle Lodge Boutique Hotel - Adults Only 5 stars

Chemuyil

Set in Chemuyil, 19 km from Tulum Archeological Site, Jungle Lodge Boutique Hotel - Adults Only offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Each accommodation at the 5-star hotel has pool views, and guests can enjoy access to a restaurant and to a bar. The accommodation provides room service, a concierge service and currency exchange for guests. The Team, the location, everything was perfect :)!

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9
Superb
473 reviews
Price from
£71
per night

Hotel Bardo - Adults Only 5 stars

Tulum City Centre, Tulum

Conveniently set in Tulum, Hotel Bardo - Adults Only provides air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are free bikes, a garden, as well as a shared lounge. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. All was ideal, from the beauty of the place the refine taste of the decoration to the restaurant and the food.

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9.5
Exceptional
830 reviews
Price from
£254
per night

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