Five-Star Hotels in Pyeongchang

KELVIN Singapore

This review is for Yongpyeong Resort - Dragon Valley Hotel. Good hotel reception gave us the most pleasant experience. Our booking was at the end of February this year. For that booking, we had the apartment, but we arrived hotel by transport. The initial arrangement, the front desk reception, (nice gentleman which looks similar to "Yan can cook" celebrity chef looks like) the gentlemen - unfortunately we can't remember his name as we don't speak good Korean. This nice and kind gentlemen have helped guide us to the apartment under the same umbrella. He also offered to upgrade us to a hotel as we had kids around, but we politely declined the offer as we booked the apartment. We had arrived at the apartment to check in but it was very unsafe to get to the apartment due to we need to push the stroller along the road, but overall the apartment it was a very nice accommodation either. We decided to go back to the hotel front desk to look for help. Once again it is that nice gentlemen who saw that we were push a stroller with a 2 years old girlgudp. He persisted in arranging a room for us, even though it was the extreme peak of the March bank holiday in South Korea – everyone was there for skiing. We were very grateful to him for his kind and welcoming personality who helped us find the room and change our booking from apartment to hotel. The hotel room is more expensive than the apartment and he tries allocate us a room that does not incurring too much cost to us. We manage to have the change of booking from the apartment to the hotel room and we have an extremely pleasant stay in the hotel. Also kudos to the night front desk lady who is so fluent in English, with her help, we were able to find our way to the alpaca farm with ease. Overall, the stay at this hotel is extremely nice and we enjoyed the skiing experience. The whole trip to Yongpeong is wonderful and we will be glad to be back again. our sincere appreciate for the kind front desk staffs.

Becca South Korea

The pool is really nice for kids, and the sauna was an unexpected treat. We were blown away once we started exploring the grounds. It's a destination in itself! Overall this was a great family-friendly stay.