Family hotels and homes in Ueda

Cheryl Singapore

Everything. The service was great. The room was clean, bright and comfortable. The onsen (outdoor and indoor) were beautiful. The dinner and breakfast were fantastic. Felt really relaxed during my stay there.

Fortnum United Kingdom

Our Nakamatsuya stay was absolutely perfect. The staff were so welcoming and helpful - an English speaking host came to greet us on arrival as neither of us are Japanese - and the timings of dinner and onsen availability etc was explained thoroughly. They allowed us to drop our luggage before check in and it was waiting for us in our room on arrival. The room was beautiful and the ultimate comfort. We had the western/mix room with it's own private hot spring bath. We changed into our robes and tabi socks as soon as we arrived and pretty much wore them the entire time, including for a walk around the town in the evening. It's easily the most luxurious place we stayed throughout our whole trip, and this was partly to do with the fact that there were only 25 rooms so it felt very quiet and relaxing - I was the only person in the hot spring bath when I arrived! The outdoor top floor bath has a gorgeous view of the mountains and there is a cold beer vending machine outside the onsen entrance so we sat in the relaxation space with a cold beer as soon as we left the bath. Heavenly! Kaiseki dinner was incredible and we tried numerous sakes. Breakfast was also incredible with numerous delicious small tastes of various seasonal and traditional dishes. It is an expensive hotel but when you consider everything that comes with it I believe it is worth it for a truly memorable experience.