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It was close to the beach

Entertainment team was nice!

On our way to la Gomera so only a single night stay and more than acceptable. Good location and very clean plus fortunately very helpful staff still on site at 8pm to assist with checking in - the self check in I know should be simple but we struggled a little. Short distance to port next morning after quiet night surrounding and in hotel.

Lovely hotel, lovely staff will defiantly return :)

Most I like is the resort really very clean also.

Huge selection for breakfast, waiters and chefs all very friendly. It was my mother in laws 90th birthday while we were there. I’d spoken to a gentleman from customer relations who very kindly sorted a cake and flowers on the day, his name was Damien. At breakfast all sang her happy birthday. It made her feel very special. Also the young lady on reception who checked us in on Thursday was so helpful at all times. Also a call out to the two waiters on the same floor as reception, who very kindly gave us hot water to make a cup of tea in our room in the evening, as there was no kettle in our room. Another surprise for my mother in law was that a bottle of bubbly arrived from all the staff.

The staff were excellent - polite and helpful. The breakfast is brilliant - full range from fruit and fry ups to traditional continental and even churros and chocolate. There's even a chef making omelettes to order. Room was a good size and comfortable and had a fridge, safe and TV with a range of channels from across Europe. The beaches were super quiet as most of the guests in the area stay by the swimming pools seemingly. They are more the pebble variety though but great I'd you don't mind that more natural vibe. Easy walk to the nearest town which had some great fish restaurants.

Great location and clean. Pool is great too!

Attention, special little details..comunicación and service ! We were 5 min late for check in we needed to wait 10 more min and for that we were invited for free coffee and cruasan:)) so sweet!

Breakfast was decent and varied. However, being confronted by another guest about sitting at the table whilst sitting and eating not acceptable. The view from the eating area and from most of the hotel is spectacular and from the allocated room as requested. The problem was that the hotel was having ongoing construction work and as I had not been notified/given the opportunity to re-locate before arriving was a big no no for me. Additionally on arrival no notification. The next morning work began at 08.30 and continued until 14.30. A note explaining there was work that day was pushed under the door at 11.30 with information stating work would be finished at 13.39 that day. As stated prior it wasn't. Imagine my surprise the next day when work, banging and pneumatic drilling began at 09.30 and continued until 16.30; without any note, apology or explanation. This again began the next day Friday morning and by 10.30 I went downstairs to complain. The receptionist said she would let the management know and indicated I take a seat. After being kept waiting a member of staff from house keeping came and took me to different rooms in the hotel to see if I could avoid the noise. It wasn't possible to avoid the noise but it was less on the top floor so I accepted a change of location. This helped to a degree but after being told that there would be no work on Saturday or Sunday I was disappointed that it happened briefly on both occasions. By Monday I wanted to fly home my husband convinced me to stay and the work continued on Tuesday as well. On Wednesday I woke early and left the hotel by 08.30 as I didn't want to hear any work/ banging again. Had I been informed of the work disturbance prior to arriving in Tenerife I would have cancelled the hotel Medano and found alternative accommodation. I am a quiet person who likes peace and quiet, I go on holiday to relax in my chosen environment.