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Friendly staff & lovely restaurant.

The room was good

Nice quiet location

The staff were very welcoming. I wasn't on an all in package though wish I was as the food in the Restaurant was top class and willing to.pay extra to enjoy, though would look to get package if booking again

I loved being able to walk from the terrace down to the beautiful black sand beach. Wonderful town full of locals and not just tourists and stunning walks nearby. I really enjoyed watching the sun go down from my room balcony.

Quirky place, great continental breakfast, friendly staff Lovely restaurant with large helpings

Great location for the purpose of our trip. A lovely Spanish hotel with modern and smart decoration/ furniture. Very clean, very comfortable and lovely and quiet.

The facilities are very clean, well laid out. All the appliances are there, starting from a full sized dishwasher, through an induction hob, a grill and oven to a quality fridge. My room had two showers, one suite with the bedroom and one separate. There is a small terrace/balcony attached to each residency. As expected from a quality hotel all the toiletries, towels, pool towels are there and are of good quality. The staff is professional, very friendly, aims to please and always has a smile for you. I couldn't rate all of them higher, from reception, through cleaning, maintenance, waiters... Fantastic! The breakfast is good (unfortunately I wasn't well for most of my stay, so can't rate all the food available, which is a pity as what I tried was of top quality - the waiting staff went out of their way to cater for me, checking in each day to see if I'm better, offering light foods for my upset stomach), you get a long list of things the chefs can prepare for you from omelette, pancakes, fried meats, eggs etc. A more traditional serving of fruits, charcuterie , cheese and various breads is available. All in all nothing to fault in terms of breakfast. The same restaurant functions as a a'la carte menu and oh my is the food there amazing. For the last two days I managed to try a few dishes and I can't recommend it enough. The chefs were keen on making little tweaks, swapping certain ingredients to cater for me and the taste, presentation was of top quality. One miniscule point would be to include more of local cuisine on the menu and have local choices for drinks too (but as explained by the staff this is what their guests want). If you like golf (I don't) this might be a place for you, it is surrounded with golf courses and they are meant to be good. The pool area is quite small, but not crowded, well laid out, there is a pool bar for lunch and drinks. It's always kept in a pristine condition.

Beautiful hotel, beautiful rooms, beautiful property, beautiful view (mountain view room). Loved it here. Fantastic base for exploring El Teide at 30 min drive. Vilaflor is quiet but cute. Personel very friendly and good food in the restaurant. Would absolutely come back! Loved reading a book on the terrace with excellent view and service!