For travellers who love being in nature with an added sense of luxury. Also called glamping, tented camps provide full or limited services, while surrounded by the wilderness. Typically in permanent or semi-permanent camps, these private tents/yurts are a great way to rough it while staying glamorous.
They are capable of speaking a few languages, including Arabic, and English. The hotel offers the first- class service and the most modern facilities for their guests ( air conditioners , Wi Fi , family rooms , cold and hot shower, an elevator, telephones in the rooms , minibar ( with kettle, cups , tea bags , coffee, milk ….) TV )
The property location was very good, close to the public and private transportation and to Haram 10 mins walk, the grocery stores and restaurants were just in the way so it was so convenient especially during Ramadan.
The view from my room was cool especially at sunset and night times.
The room was clean and well organized.
The hospitality and professionalism of the staff were great.
Location perfect.(10/10) Breakfast is acceptable but it should be improved. (7/10) Dinner is better than breakfast. Especially deserts. (8/10)
Thank you all staff for assistance.
Location was very good- easy to get to haram- it can be confusing for elderly people to use too many lifts,Conceirge attendants team were really good and on time help with luggage transfer and guidance in and out of the hotel. Dinner buffett was great -good menu and desert bar alot to choose.
The hotel shuttle was frequent and dropped us at the Jarwal bus depot. From here we walked another 10 minutes to the Haram. Good proximity to cafes selling roast chicken, rice and kebabs. A lot of taxis in front of hotel if you need to go anywhere. Clean sheets, hot showers and kettle provided.
Break fast menu is perfect.. juices veraity very low.. also i recommend fresh juices, coffee machine.. flavoured yoghurt not available, must b some desert/ sweet's...
The staff hospitality, especially the coffee club ground floor, has a nice coffee and desert. The staff were amazing at the caffe thanks to warmth welcoming by Reem Alamri and Abdulrahman Albukhari they are asset's to the company great job also I would like to thank housekeeper for the excellent care of our room made us feel comfortable and happy. We look forward to staying again at the same hotel in the near future inshallah.
Mustapha &Nafissa
Family with young children
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