The AC was loud and turned on frequently.

Clean and comfortable rooms. Room had a refrigerator and microwave. Breakfast was included and shuttle service to the airport was available.

Stayed in May 2024

Furniture in lobby run-down and dirty.

Location near SEA-TAC and restaurants.

Stayed in May 2024

There was a stain on my pillow. I couldn’t get any hot water in the morning, so I called the reception to ask for some help - they said they would send a maintenance man. I waited 25 mins and nothing happened, so I called to find out what was happening and the lady on reception just hung up the phone on me. I wasn’t rude at all, I was perfectly kind and polite. So I decided I had to take a cold shower. I was getting a flight that day and didn’t want to be late. So cold shower it was. Then when I got to reception, the lady (young girl) told me that the shuttle bus to the airport had a flat tire, so they had no shuttle, and I could wait or get an Uber. The biggest reason I booked the hotel was so I could get a free shuttle to the airport. But it looks like they only have one shuttle, And with a flat tire it is totally out of commission! So I had to book an Uber for $30 for a 5 min ride to the airport. There was no kind of apology or acknowledgement that it was an inconvenience the girl on reception just said “what do you want me to do about it!”

The room was ok. The bed was fairly comfortable, I liked the bathroom.

Stayed in May 2024

The room is not very clean.

The location is convenient and close to Airport.

Stayed in May 2024

Hallway carpet was filthy. Halls are dark and uninviting.

We stayed here because of an early flight out of SeaTac. The room was clean and they have a 24hr shuttle. Only reason we chose them is because of price. Pretty dated but reasonably priced.

Stayed in May 2024

My experience was all good. Friendly employees, nice rooms and beds!

Stayed in May 2024

The rooms were not finished and there was an issue with the tv reception

Location and price

Stayed in May 2024

There was no hot water. We were informed that it would be fixed when I called in the evening. But come morning, still no hot water.

Room seemed clean. Bathroom lighted mirror and sink were nice.

Stayed in April 2024

Nice place to spend the night!

Stayed in May 2024

The location was ideal for us, handy to the light rail and bus routes. The room was comfortable and quiet.

Stayed in April 2024

Facilities need some updating trims caulking carpet freshening but it did not affect my stay or future stays. Thanks for having on site laundry!,,,, big bonus

Breakfast room very clean and well stocked

Stayed in April 2024

some of the noise associated with the renovations, the elevators being out of order and my daughter was unable to use the stairs due to multiple sclerosis so it was difficult to get to the first floor to make it to her appointment at the hospital. someone's dog whining late night-early am, meat (when served for breakfast ran out too quickly so most guest, include us did not get any, room locks not working with key card or rooms not locking upon exit.

staff, shuttle services, bed mattress and pillow were exceptionally comfortable, coffee, waffles

Stayed in March 2024

The place didn't have Hot water for the night.

The Shuttle and driver were the exception!

Stayed in April 2024

no hot water

location

Stayed in April 2024

Hotel being remodeled, we got an older room. Worn carpet, awkward windows, etc. a Adjacent restaurant was inadequately staffed, took an hour to order and get dinner.

Stayed in April 2024

The mattress on the bed was sub par. Not comfortable which makes for a restless night sleep ( Isn't that the number one factor in a good hotel??) There was very poor security. door leading to the outside had a broken window which made it easy access for uninvited guests to sneak in and sleep in the stairwells on the upper floors, (scary when you walk down the stairs at midnight and there is someone sleeping in the hallway!)

The shuttle was prompt. Staff was very friendly. Room was very clean. Hotel a very short ride from the airport. Plenty of parking. Good lighting in the room for reading and work. Shower had good water pressure.

Stayed in March 2024

YOU GET WHAT YOU PAY FOR. This is a very inexpensive Hotel in a very good location. Free breakfast was priced correctly however the coffee was acceptable. The free shuttle was driven by a guy that I'm sure was a stunt driver from FAST AND FURIOUS. He drove the shuttle flat out like it was stolen while wearing cranked up headphones with the motor screaming and swerving in and out of traffic. There was also a mix up with pickup at the airport. After booking the room we received a message that the shuttle stopped running at midnight so I just flagged the first cab that I saw. On arrival at the hotel we were told that the shuttle runs every 1/2 hour 24 hours a day. Wish we knew...

The Coffee was better than expected. The room was clean. The price was good for a short layover. The location was great. Free shuttle and breakfast. The orange juice was good. I'm really digging for things that I liked.

Stayed in March 2024

No soap in bathroom

Cleanliness and staff were great!

Stayed in March 2024

Eggs were cold and potatoes weren’t done

So-so

Stayed in March 2024

N/A

Stayed in January 2024

Our room on the 6th floor had almost no Wi-Fi. The mobile signal was poor also.

24 hr airport shuttle, front desk, breakfast included.

Stayed in February 2024

Property is old and run down. Rooms were cleaned regularly but still dirty due to age and appearance of everything. The beds were comfy

Property was close to the airport and some restaurants or fast food places. Staff was great, had a really positive attitude and very accommodating and professional. The staff professionalism made up for the lack of updates in the building as the facility was old and run down

Stayed in February 2024

Computer was down and it took an extra hour to check in late in the evening.

Stay was good.

Stayed in December 2023

WiFi didn't work in the room. Room had dog fur Tufts on floor. Bathroom had mold near sink.

Staff was exceptionally helpful. Breakfast offerings were wonderful.

Stayed in January 2024